Technical Sales Engineer | Heat Trace Ltd

The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products.

Your main purpose will also be to:

• Expand market awareness of products and expertise, managing projects and relationships with customers


• Provide both pre and after sales advice


• Support customer service/sales team with queries and customer requests


Main Responsibilities:

• Liaise with Customers to assist with technical aspects of business development


• Create and deliver technical presentations demonstrating how products meet customer requirements


• Identify customer needs, handle queries, agree specifications, engineering adaptations of products


• Develop and support customer base, identify new markets, potential customers and new accounts


• Negotiate tender and contract terms and conditions to meet customer/company need


• Look for the opportunities to upsell products/create new opportunities


• Generate technical sales proposals and contracts


• Maintain customer communication and sales in CRM


• Develop, manage and deliver sales administration, reports and data


• Research options/request quotes for outsourced components of project/custom product


• Work with the wider team to ensure development schedules are being met


• Support the wider sales team as required


• Develop and maintain long term customer relationships


• Provide pre-sales technical assistance and product education/after sales support


• Prepare cost estimates liaising with the Technical Manager


• Provide input into the design of custom made product
  
  Professional/ Qualifications & Education:


• HNC or Degree in a suitable engineering, technical or mechanical discipline


Experience:

Essential Experience:

• Technical Engineering/Specifications


• ISO 9001


Desirable Experience:

• Customer facing / sales role (Desirable)


• 5S experience(Desirable)


• Lean manufacturing (Desirable)


• Offshore manufacturing (Desirable)


• Hazardous Area Products


Knowledge / Proven Ability:

Essential Knowledge / Proven Ability:

• Working to tight deadlines


• Managing project work, multiple projects simultaneously


• Commercial Acumen


Desirable Knowledge / Proven Ability:

• Experience in the heating element industry


• Experience in the Heat Tracing


Skills:

Essential Skills:

• Excellent IT skills (MS Office)


• Use of CRM systems


Desirable Skills:

• Solidworks /AutoCAD LT/AutoCAD Invertor


Personal Qualities (Essential) :

• Excellent communication skills


• Time management/organisational skills


• Innovative


• Proactive, Candidates with the relevant experience or job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development, Sales and BDM may also be considered for this role.
  Heat Trace is part of the Global NIBE Group, part of NIBE Element (the world's largest element manufacturer) and represents NIBE in the UK as one of over 80 Group companies that are based all over the world. NIBE is a global group that develops and manufactures intelligent, energy-efficient indoor comfort solutions for all types of properties. This allows our clients to reduce their energy consumption and their impact on the environment. NIBE Element manufactures components and solutions for intelligent heating and control for industry and infrastructure.


Heat Trace is a manufacturing and engineering company with our headquarters and main manufacturing unit in Helsby Cheshire, we also have two manufacturing facilities at Bredbury, Stockport. The prime activity of the business is the manufacture of highly technical heating cables for use predominantly in the oil and gas and advanced processing industries.


• Learning and development opportunities


• Cash Health Plan and EAP


• Free onsite parking


• Company Social Events


• Company Pension Scheme in line with auto enrolment


• Referral Scheme