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Store Colleague

Go Outdoors

Store Colleague

Salary Not Specified

Go Outdoors, Adamsdown, Caerdydd - Cardiff

  • Part time
  • Permanent
  • Onsite working

Posted 1 week ago, 19 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f1544f3ba28d4fcc8b936ee19c8e3038

Full Job Description

  • Engage customers following our service model.

  • Support a culture of exceptional customer service and win customers for life by exceeding their expectations.

  • Play your part in creating a safe and compliant operating environment for all colleagues and customers.

  • Keep up to date with product knowledge training to pass on up to date information to customers to support their buying decisions.

  • Follow processes and policies in line with expectations.

    Great role model who supports colleagues by mentoring and sharing knowledge to build stronger team.

  • Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills.

  • Experience of effectively prioritising workload to achieve team goals and objectives.

  • A passion for customer service and a proven record of delivering excellence in this area.

  • Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities to their Store Manager.


    • Behaviours:
  • A positive role model that champions GO's vision, purpose & values.

  • Brings passion and energy to their work and uses this to create an unbeatable team.

  • Has a learning mindset, open to ideas and embracing change.

  • Demonstrates a high level of self-awareness and empathy.

  • Works collaboratively with their team.

  • Show resilience and has the tenacity to bounce back.

  • Takes responsibility for their impact on the customer.

  • Maintains a high level of personal integrity.

  • Timely and punctual with all deadlines.

  • Deals with multiple issues whilst working under pressure.

    We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:

  • Incremental Holiday Allowance

  • Staff Discount On JD Group and other brands within the organisation

  • Discounted membership at JD Gyms

  • Personal development opportunities to learn and develop at work.