Retail Bank Supervisor

Our shops, café and online sales office provide a vital, regular source of income to support the work of Bolton Hospice. Each outlet helps generate the income we need to provide expert care and support for local people and their families when they need it most.

To supplement our permanent staff team and help with peaks and troughs, we have a team of 'bank staff' who provide cover for planned and unplanned shortfalls in staffing, covering vacancies and staff absences. We are now seeking to recruit experienced and enthusiastic individuals to work alongside our dedicated volunteers to support our busy retail shops.

£11.44 per hour (Ad hoc, flexible working hours), Working closely with the existing team and our team of volunteers to ensure the shop is consistently well maintained, well-presented to an excellent standard and serving our customers to the highest standard. You'll be comfortable taking control of the day-to-day running of one of stores when required. You'll also get involved in other retail related activities as and when required such as supporting events or providing support to our current shops. You'll be able commute easily to our shops in the Bolton area.

We are looking for people with excellent customer service and communication skills, with an ability to work flexibly and sometimes at short notice. Experience of working within a retail or hospitality environment and dealing with the public is required. Experience of supervising others and / or working with volunteers would be an advantage. Excellent inter-personal skills and an ability to get the best of people is essential. Please see the individual job descriptions and person specifications for full details.

We offer our employees an attractive benefits package, including 35 days annual leave including bank holidays, rising to 40 days with long service (pro rata for part-time), generous enhanced maternity package, contributory pension scheme, life assurance, free parking, healthcare cash plan, subsidised meals, and excellent training opportunities. We also offer continuity of service from the NHS with respect to pension and holiday allowance.