Payroll Subject Matter Expert (SME)
Serco Group Plc
Payroll Subject Matter Expert (SME)
£32292
Serco Group Plc, Solihull
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 19 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 739be9ad4db24d41a1605f28ee5ef1ba
Full Job Description
- Ensure all payrolls are delivered in accordance with payroll calendars and are legislatively compliant.
- Ensure all operational payroll data is input in a timely and accurate manner to Serco payrolls.
- Run HMRC processes out of the Resourcelink payroll software.
- Download HMRC files inbound/outbound files from HMRC.
- Ensure overall team objectives are met.
- Foster a culture of openness and honesty challenging inappropriate behaviour from others.
- Ensure employee overpayments and returned payments are recovered and paid in a timely manner.
- Ensure the team provide a quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complains.
- Support the wider payroll team as necessary.
Experience working in a Payroll SME role or equivalent. - In-depth knowledge of payroll processes and procedures in a similar sized organisation.
- Good knowledge of payroll legislation.
- Strong written and oral communication skills.
- Excellent numeracy and literacy skills.
- Proficient in MS Excel and Word.
- Ability to motivate and encourage Team Members.
- Ability to focus on results, work to deadlines and meet performance targets.
- Passionate about delivering a customer-focused service.
- Prior experience of using Resourcelink payroll system is desirable.
Here at Serco, we are seeking a Payroll Subject Matter Expert to join our payroll team who will be responsible for ensuring that all payrolls are delivered in accordance with payroll calendars and are legislatively compliant. Our UK Payroll Team is responsible for the accurate and timely payment of all UK based employees, and we have approximately 23,000 employees who are paid weekly, fortnightly, four weekly and monthly across several different PAYE registrations. - Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.
Serco's purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East., At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.