Payouts and Sales Support Administrator

Job Summary: We are seeking a dedicated and detail-oriented Payouts and Sales Support Administrator to join our team. The successful candidate will be responsible for ensuring the timely and accurate processing of all finance documentation, dealing with day-to-day issues related to pay outs, and maintaining compliance with industry standards and regulations. This role requires excellent organisational skills, strong communication abilities, and a commitment to delivering outstanding customer service.,

• Ensure timely and accurate processing of all finance documentation, working closely with finance companies to meet targets.


• Handle day-to-day problems arising from pay payouts, liaising with internal departments and account managers to resolve issues efficiently.


• Monitor vehicle sales administration tasks, including part exchanges, funder issues, and warranties.


• Maintain standards compliance by verifying that all dealers meet specified requirements.


• Promote a culture of excellent customer service, encouraging and facilitating customer reviews to enhance our reputation.


• Promptly and professionally handle any customer complaints or quality issues, reporting them as required.


• Ensure strict adherence to company procedures and compliance with FCA rules and guidelines.
  
  Proven experience in sales administration within the automotive industry, preferably in a car dealership.


• Strong organisational skills with meticulous attention to detail.


• Excellent verbal and written communication skills, with the ability to effectively interact with internal teams and external stakeholders.


• Demonstrated ability to work collaboratively in a team environment.


• Flexibility to work overtime during busy periods as needed.


• Self-motivated with the ability to work independently and take initiative with minimal supervision.
  
  Oasis Motor Finance is an automotive finance solution, committed to delivering exceptional service to our customers and partners. We pride ourselves on our professional and customer-centric approach, ensuring a seamless and efficient finance experience for all our clients.
  
  Carry on annual leave - capped at 5 days with option to buy!


• Gym membership


• Free coffee from local cafe


• 2 unpaid wellbeing days


• Early finish Friday


• Team / Social events


• Pay Day Lottery Incentive


• Cycle to work scheme.


• Preferential finance / lease contract rates


• Long service award at 2 years (2 Days extra annual leave, Health Insurance, £150 restaurant voucher)


• Full training available


• Vast progression opportunities available


Job Type: Full-time

Pay: From £25,000.00 per year

Benefits:

• Additional leave


• Company events


• Company pension


• Discounted or free food


• Employee discount


• On-site parking


• Referral programme


Schedule:

• Monday to Friday


• Weekend availability