Pathway Administrator

We have an exciting opportunity to join our team as a Pathway Administrator based at our Taunton office supporting our Support Services, Counselling and Helpline teams. Administrators are a valuable and key role within Somerset and Avon Rape and Sexual Abuse Support (SARSAS), providing administrative support to ensure the smooth running of our services. Responsibilities will include administrative processes, database management and general day to day office administration.

You will have relevant office and administration-based skills and experience, including creating and managing a wide range of administrative processes and databases. You will have strong organisational skills with the ability to manage multiple tasks whilst retaining an attention to detail. You will be able to work well on your own initiative as well as enjoying being part of a team.

This is an interesting and rewarding role within a busy environment and so you will be resilient under pressure and adaptable. A substantial part of this role involves communication with both clients and professionals. You will be a confident in communicating by telephone in a professional yet supportive manner with the ability to maintain professional boundaries.

SARSAS exists to relieve the trauma and distress and help rebuild the lives of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and to enable survivors' voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of their effects at the forefront of our approach to support.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

The post is subject to an enhanced DBS (CRB) check and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1

Salary: £23,726 (FTE)
Hours: 37 hours per week
Responsible to: Pathway Coordinator
Based: Taunton up to 30% of hours per week working from home
Pension: 5% employer pension contribution
Annual leave: 27 days plus bank holidays
Contract: Permanent