Network Engineer

The purpose of the role will be to ensure the continuity of the critical IT services supporting the manufacturing operations, outside of the core business hours and across two sites. Ensuring Lotus manufacturing are provided with timely/effective resolution of incidents. The role will also be expected to provide proactive support to prevent future incidents, and to support the overall IT function as needs be.

What you'll do:

• Management of IT Service incidents to resolution


• Liaison with specialist support organisations


• IT Service management input to new requirements and technologies, for consideration at Lotus


• Technical input for system maintenance and outage


• Implementation of IT Change requests


• Adherence to IT Service processes and procedures


• Adherence to IT Change processes and procedures


• Adherence to IT Security processes and procedures


• Support documentation for BAU take-on


• Technical configuration and management of network and security equipment/systems


• Fault Diagnosis and Management of Issues to Resolution


• Network Support, Administration and Monitoring


• Security systems and products Support, Administration and Monitoring


• Technical input to new requirements and technologies, for consideration at Lotus


• Technical approval for system maintenance and outages


What you'll bring:

• Professional IT Network qualification Cisco CCNA etc


• Network core and edge device configuration, including WiFi APs and controllers(Cisco).


• Network monitoring tools(PRTG)


• Specialist security products including Next Gen Firewalls and AV.


• VoIP Systems


• Microsoft Office Suite


• Networking/connectivity support


• Experience in administering IT systems, providing 2nd/3rd line support


• Experience in coordinating incident resolution with internal and external partners
  
  Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world., Lotus Cars Limited is the manufacturing site of Lotus in the UK. Here we produce all sportscars types such as the Emira and the Evija. To bring the company to the level we want it to be, we are looking for a Network Engineer in the IT Department to join us in our manufacturing plant based in Hethel., Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world's first all-electric hyper-SUV, and in 2023 our fully-electric Hyper-GT, Emeya. By 2026 Lotus will produce three more all-electric lifestyle models that change the game.


As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.

Hethel, Norfolk, England has been the home of Lotus for over 60 years, ever since Colin Chapman, our founder, started making championship-winning racing cars. In conjunction with production facilities in Norwich, and research facilities near Warwick, our UK sites offer a wide breadth of roles for all disciplines.

We're not just a car company; we're a diverse mix of talent from all walks of life. At Group Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization. Read more here: Equity, Diversity & Inclusion in Lotus Cars.

In addition to a competitive salary, you will have access to the following benefits:


• 25 days' holiday plus bank holidays


• Hybrid working


• Half day finish on a Friday


• 6% pension contribution


• Discretionary annual bonus scheme, based on your contribution and the performance of the company


• Private Healthcare


• Group income protection based on length of service


• Paid time off for medical appointments


• Employee Car Ownership Scheme


• Family Friendly policies


• Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT