Locality Officer Level 3 WMF1091e

Westmorland and Furness are looking to recruit a Level 3 Locality Officer to join our Locality Team. In this role, you will work as part of a multi-skilled neighbourhood based team focusing on Environmental Crime and Enforcement, providing a presence out and about in the community. You will be working across the district and will be expected to carry out a wide variety of tasks.

Being a Locality Officer, you will be proactive and work across many of the Council's services, and deal with issues relating to enforcement, investigating environmental crimes and bringing offenders to justice.

Some of the main duties involve:

• Managing complex situations, with a particular focus on Environmental Crime issues, such as Fly Tipping, Abandoned Vehicles, Commercial and Household Waste enforcement, Public Space Protection Orders and Community Protection Notices (CPN's).


• Issuing CPN warnings and fixed penalty notices (FPN's).


• Undertaking detailed investigations and evidence collection, comply with relevant legal requirements, with a view to further enforcement or legal action.


• Interview suspects and witnesses in accordance with PACE 1984.


• Prepare cases for court, present case files to senior officers and the local authority ready for the crown prosecution service (CPS) (England and Wales).


• Attend and give evidence in court and at other hearings.


• Complete administrative procedures using various digital platforms.


• Supporting the migration route for the annual Appleby Horse Fair.


• Developing community knowledge to identify individuals and locations at risk of being affected.


• Understanding the community, Council assets and public concerns.


• Building and maintaining excellent working relationships with Ward Councillors, Customers and partner organisations.


• Organising and attending public events, forums, and campaigns.


• Supporting new projects and initiatives.


• Supporting the Locality Team with dog fouling patrols.


Locality Services is a flexible service that provides customer support which may extend beyond traditional working hours, therefore flexible working arrangements of a rota system may be required. Some weekend working is also required as and when needed. Please note, the Locality Team mostly work outdoors in all weathers and terrains., If you are invited to a virtual interview, this will preferably be undertaken using the Microsoft Teams software, which is currently free for new users, however if there are any issues with accessing this technology, we are happy to discuss alternative arrangements prior to the interviews.


• Can evidence previous experience of issuing warnings and fixed penalty notices and managing the customer relationship especially when there is a need for further investigation or legal action.


• Can evidence utilising key data in order to target work/resolve issues.


• Has previous experience of organisational involvement or running campaigns, projects, holding forums, events and presentations on behalf of the organisation, with community groups.


• Can evidence previous experience of working cross functionally on key tasks, projects or in order to resolve customer/community concerns/issues in a supportive and customer focussed manner.


• Be part of a team who believe in keeping the area beautiful for residents and visitors alike.


In addition you will have:

• NVQ Level 3 / A Level standard education or equivalent experience.


• A UK driving licence and access to a vehicle to use for work.


• The ability to work alone as well as part of a team.


• Proficient IT skills.
  
  Westmorland and Furness Council is an ambitious authority that will shape public services for the better, building on the best and transforming them for the future. We are committed to putting our customers and communities first, and to be the heart of everything we do.