Head of Product and Operations

Job Description: As the Head of Product and Operations, you will play a pivotal role in driving the strategic direction of our product portfolio and ensuring operational excellence across the organisation. You will lead a team responsible for customer delivery and quality assurance. This is an exciting opportunity to make a significant contribution to the advancement of assistive technologies and positively impact the lives of individuals with disabilities., Product Strategy and Development:

• Develop and execute a comprehensive product roadmap aligned with the company's vision and market trends.



• Work with strategic partners in the ideation, design, and development of innovative assistive technologies.



• Conduct market research, co-production and gather customer feedback to identify new product opportunities and enhancements.



• Collaborate with stakeholders to define product requirements, prioritize features, and drive product launches.


Operations Management:

• Oversee all aspects of Customer Delivery



• Optimize processes to ensure efficient and cost-effective operations.



• Establish and maintain relationships with suppliers and contract manufacturers to ensure timely delivery and quality of products.



• Work with the CFO to Implement best practices for inventory management and distribution to meet customer demand.


Team Leadership and Development:

• Provide strong leadership and mentorship to the customer delivery team, fostering a culture of collaboration, innovation, and continuous improvement.



• Set clear goals and objectives for team members, and provide regular feedback and performance evaluations.



• Identify talent gaps and develop training programs to enhance the skills and capabilities of the team.


Cross-functional Collaboration:

• Collaborate closely with other departments to ensure alignment and integration of product and operational strategies.



• Serve as a key liaison between product development and commercialisation teams, driving seamless transitions from product design to market launch.



• Actively participate in executive-level discussions and contribute to strategic decision-making processes.
  
  Proven track record of leadership in product management, operations management, or related roles, preferably in the healthcare or assistive technology industry.



• Strong strategic planning and business acumen, with the ability to develop and execute product and operational strategies that drive growth and profitability.



• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization.



• Demonstrated experience in team leadership, talent development, and performance management.



• Deep understanding of business processes, supply chain management, and quality assurance principles.



• Passion for making a positive impact on the lives of individuals with disabilities and a commitment to driving innovation in assistive technologies., Operations management: 3 years (preferred)
  
  About Us: Kyndi is a leading provider of assistive technologies and monitoring solutions aimed at enhancing the lives of individuals with disabilities. Our innovative products empower users to overcome challenges and live more independently. We are dedicated to providing cutting-edge personalised solutions that make a meaningful impact on the lives of our customers.
  
  Competitive salary and performance-based incentives



• Comprehensive benefits package



• Opportunities for career growth and advancement in a rapidly growing industry, Casual dress


• Company pension


• Free flu jabs


• Free parking


• Health & wellbeing programme


• Life insurance


• On-site parking


• Sick pay


Schedule:

• Monday to Friday