Divisional Director of Operations - Community and Clinical Support

Operational Duties The post holder will ensure: - Timely and clinically appropriate patient flow to achieve national and local health care standards, promoting safe, personal, and effective care. The identification and resolution of daily patient flow issues to ensure the smooth movement of patients through the hospital and the organisations community services. That Trust performance from both a quality and operational standard perspective is continually improved. Close working relationships are developed across all clinical areas and support services promoting joint working supporting delivery of effective patient care. The development of partnership working with support services including estates, facilities, and IT to ensure that the Trust is functioning at its optimum. Effective site management on a daily basis with strong internal and external communication. Analysis and triangulation of available information to improve systems and processes, this will include visiting operational
areas, observing behaviours and open discussions with staff. Work with external agencies, such as the Ambulance Trust, CCGs, other Acute Trusts, and Community providers to ensure the Trust response to emergency planning is robust and where possible, consensus across organisations is reached on how to respond to incidents. Ensure business continuity plans for the organisation are robust, monitored and escalated as appropriate and take account of the specific needs of high-risk clinical environments and equipment in the Trust. Developing a Safe & Quality Driven Excellent Clinical Service to Patients Lead and develop a culture where safety, quality and excellent patient care is consistently delivered and lead improvements and innovation in the delivery of services. Lead the Divisional Leadership Team in the planning of future service developments and to ensure that the resources and facilities for the Division meet the needs of the service, implementing change programme as appropriate. Work
with clinical staff to develop changes in clinical practice through the development of evidence-based practice which complements the Trusts Clinical Governance Strategy and Service and Financial Plan, working closely with the Director of Nursing, Midwifery and Governance. Ensure with the Divisional Leadership Team that systems for corporate governance and application of the Trusts assurance framework are in place. Monitor performance against CQC Standards, CCG Contract and NHSLA standards and initiate appropriate action to ensure these standards are achieved and maintained. Establish and maintain systems for assessing service users views on the quality of services provided and for involving patients relative and their representatives in the planning and development of services, wider strategic management of Director of Nursing, Midwifery and Governance. Contribute and support clinical networks both internally and externally to the Trust.