Customer Service Representative

Your main duties will include:

• Dealing with customer enquiries in relation to orders


• Reception duties


• Creating sales quotations for customers


• Processing orders via email and occasionally over the phone


• Procurement of some factored items


• Liaising with other departments in order to provide an efficient customer support service


• Providing any support needed for the sales team
  
  IT literate


• ERP and/or CRM systems


• Excellent Time Management Skills


• Well organised with the ability to work to deadlines


• Work well under pressure


• Customer Service skills