Customer Service / Documentation Agent

Salary Not Specified

Lincoln Maritime, Poyle, Slough

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: d29626a7f98241eca411558d69e6a6fa

Speaking to the clients/customers in regards to the cargo which would have been shipped via land, air and sea freight.

Monitor the shipments on a daily basis, deal with any issues that may have occurred (like any lost shipments, SOB status, Shipment status, Container loading and positioning, Quoting)

Respond to all requests for quotes from internal parties within 24 hours from initial receipt

You will be the first point of call for the customers and be liaising with them via telephone and email.

Liaising with all major. Shipping lines and Airlines for procuring the best rates for quoting the customers.

Manage on a day-to-day basis and lead general sourcing activities by developing and demonstrating a detailed insight into relevant supply market.

Co-lead procurement and sourcing initiatives for assigned trade lane development

Coordinate/drive business for the company in cooperation with the salesperson owning the customer and other relevant departments

All documentation procedures to be followed up (starting from securing S/I to final handover of B/L)

You must have excellent English Communication.

Do you have experience within the Freight Forwarding/Logistics industry ? Do you have strong Import/Export/Customs/Internal Sales experience. Could you be looking for a new challenge or the next step in your career

We are one the leading Freight Forwarders in London. We are seeking good candidates with excellent salaries and benefits. You can immediately join our team at our office in Colnbrook SLOUGH SL3 0HJ