Customer Service Apprenticeship - Newcastle 2 Domiciliary Specsavers SPECSAVERS OPTICAL SUPERSTORES LIMITED

As an apprentice in our store and you'll have everything you need to truly realise your potential. You will give customers top-notch advice, give customers a warm welcome and dealing with orders and payments. Duties include advising customers their hearing aids/glasses are ready or delayed as appropriate.,

• Giving customers top-notch advice


• Giving customers a warm welcome to the store


• Dealing with orders


• Efficiently answer telephone calls to the store


• Advising customers their hearing aids/glasses are ready or delayed as appropriate
  
  Functional Skills in maths and English (if required)


• On and off the job training and location to be confirmed, GCSE or equivalent Maths (Grade 9-3 (A-D)) Desired, Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.
  
  Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.
  
  You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)