Crime & Intelligence Manager

Crime & Intelligence Manager Job Overview

• Provide clear and timely intelligence analysis and research.


• Develop and maintain working relationships with key stakeholders including the Police and other law enforcement partners and local stakeholders.


• Conduct research and analysis of crime and security issues / events, using recognised analytical techniques and processes


• Produce high quality products and briefings via various mediums to various audiences.


• Support the wider Security Management Team with any other reasonable tasks, projects, or initiatives.


• Meet and exceed our customer's expectations by displaying the Mitie Values


Main Duties

• Analyse crime trends and present actionable intelligence to provide advice or more effectively manage security resources.


• Identify offenders, and offending trends, that pose a threat to the client and key stakeholders and provide end to end casefile management.


• Create intelligence products to identify risk and vulnerabilities to our client's operations and wider estate.


• Present intelligence, evidence and briefings to various audiences and forums including the client leadership and law enforcement partners.


• Produce statistical and overview reporting / trend analysis to support business functions, operational delivery, and KPI / SLA reporting.


• Develop and maintain stakeholder relationships alongside promoting intelligence sharing with internal and external stakeholders including law enforcement partners, contractors, and retailer / tenant teams.


• Actively engage with internal and external customers to fully understand operational requirements and promote effective crime prevention strategies.


• Ensure compliance with GDPR and Company and Client quality standards.


• Where appropriate, implement actions to protect the business and minimise non-compliance at all times.


• Work and communicate with other support functions as appropriate to ensure workflow is effective and delivers the right output in the right timescales.


• Provide training and oral briefings to client and leadership as required.


• Complete ad-hoc projects as designated by management or client on time and to a high standard of quality.


• Support and participate in serious incident response and management


What we are looking for

• Previous Crime and Intelligence experience


• Experience in writing strategic and tactical reports.


• An excellent communicator with experience in delivering oral and written presentations to senior leadership.


• Ability to build and maintain relationships with a strong teamwork ethic.


• A solid command of written and spoken English.


• Experience of working within a demanding environment


• Effective communication and customer service skills


• Good working knowledge of Microsoft Office, Outlook, Word, and Excel


• Ability to work under pressure and make quick decisions.


• Reliable, flexible, and discreet


• Experience of working in a controlled environment


• Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines.


• A positive attitude and ability to deal with pressure professionally.
  
  Previous Crime and Intelligence experience


• Experience in writing strategic and tactical reports.


• An excellent communicator with experience in delivering oral and written presentations to senior leadership.


• Ability to build and maintain relationships with a strong teamwork ethic.


• A solid command of written and spoken English.


• Experience of working within a demanding environment


• Effective communication and customer service skills


• Good working knowledge of Microsoft Office, Outlook, Word, and Excel


• Ability to work under pressure and make quick decisions.


• Reliable, flexible, and discreet


• Experience of working in a controlled environment


• Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines.


• A positive attitude and ability to deal with pressure professionally.