Client Concierge, Contract

We are seeking an experienced and highly motivated Client Concierge to join our team and contribute to our continued growth and success. Responsible for creating a premium but welcoming atmosphere for clients and staff alike, the Client Concierge will ensure the smooth operation of the company's studio facilities and the successful interaction with its clients. The ideal candidate for this position will be charismatic, highly organized, and have experience in the hospitality (or similar) industry. The Client Concierge will report directly to the Head of Studio Services. This is a fixed term contract based in our London studio.,

• Provide premium hospitality services for studio clientele in the feature film, television, and advertising industries


• Greet clients and create a lively, welcoming atmosphere while exhibiting professional and graceful demeanor


• Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ordering


• Facilitate client requests and support company staff


• Answer phones, transfer calls, and take/send messages


• Maintain food services, coffee/beverages, and kitchen/lounge


• Manage studio budgets strictly and carefully


• Interface with clients on a daily and ongoing basis to serve their projects and to build their relationships within the studio and with its artists


• Support producing team with special projects, as assigned


• Maintain safety and cleanliness of the studio with regular disinfection of work stations


• Support executive assistant with executives' scheduling and time management


• Other responsibilities, as needed and required
  
  Experience in the customer service/hospitality industry.


• Bachelor's degree from accredited university and superior writing skills


• Outgoing, friendly personality and ability to thrive in a busy environment


• Strong aptitude for hospitality, networking, and client interaction


• High attention to detail and superior organization skills


• Excellent time management skills and ability to multi-task


• Ability to "think on your feet" and problem solve


• Film, television & entertainment experience or knowledge a plus but not required
  
  Harbor is a leading global production and post-production company specializing in creative and technical services for the film, television, and advertising industries. We work with some of the world's leading movie studios and advertising agencies and collaborate with award winning filmmakers to create outstanding motion pictures that captivates audiences and tells compelling stories across all visual platforms.


At Harbor, we value talent, artistry, and innovation. Harbor was founded on the principle of protecting creative intent of filmmakers by bringing all disciples under one roof for an elevated creative experience. This cross collaboration across film craft is what sets us apart and is the core of our work and the reason for our existence. We are committed to continuous growth and improvement, while staying true to our principles and values. The well-being of our team is a top priority, and we strive to create a supportive and respectful environment. At Harbor, we know that teamwork is essential to achieving extraordinary results. We are driven by ambition, and excited about the possibilities that the future holds.