Case Handler Apprentice (35948) ExamWorks UK

The case handler apprentice will be responsible for the processing of information, ensuring the data is accurate, so that individuals have a smooth experience., The role will entail making outbound calls, so customer service is key.

Full training will be provided for the role, as well as on-going support.

A normal day would include:

• Updating the system with accurate notes


• Providing an excellent experience


• Ensuring written correspondence is completed using the correct spelling and grammar


• Being a team player and displaying a positive attitude towards team work, team members and callers


How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

Communication skills, Attention to detail, Team working, Patience, Professional, Focused, Positive attitude, Keen to develop, GCSE or equivalent English (Grade A
• -C/9-4) Essential

GCSE or equivalent Maths (Grade A
• -C/9-4) Essential
  
  Examworks UK is part of a Global organisation that is broken down into various business streams. The stream that the customer service role will be based in, is Premex Services Ltd (PSL). PSL provides high quality, independent medico-legal reports to the legal professional and insurance industry which are used to assist in personal injury cases.
  
  You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience