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Admin Clerk and Reception Apprentice Warley Road Surgery

Warley Road Surgery

Admin Clerk and Reception Apprentice Warley Road Surgery

£119808

Warley Road Surgery, Rood End, Sandwell

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 1 week ago, 19 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 0a937b20102041dd9467f0d5f0fa047a

Full Job Description

  • Answering phones

  • Making appointments, calling patients to book appointments for follow up

  • Liaising with patients face to face in surgery clinic times

  • Signposting

  • Scanning and tagging letters

  • Typing letters

  • Any other general office administration, No day release to college - Training schedule has yet to be agreed. Details will be made available at a later date

  • Where a business administrator has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment

    You will be required to be confident in your telephone manner and computer literate, all training will be provided, and you should remain calm in times of stress or when the practice is busy., Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Non judgemental, Patience, GCSE or equivalent English (Grade D/3 or above) Essential

    • GCSE or equivalent Maths (Grade D/3 or above) Essential

    GP practice, Warley Road Surgery is located in Oldbury and we have been in practice for over 30 years. We are a family run surgery and believe in patient care and like to get to know our patients personally. We are always providing the best service and monitor are progress with PPG's and as a result of feedback we are currently trying to improve access and are open on Easter Saturday from 9am to 12pm for emergencies We offer a variety of services from Family planning to Chronic Disease Management.

    You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
  • training

  • qualifications, like an NVQ in a relevant field

  • industry or sector experience