Account Co-ordinator - Maternity Cover- 14 Months

Reporting to the Sales and Installations Manager you will deliver high standards of service and provide excellent support to B D Living customers and ensure delivery of Bedroom Furniture to every customer within the designated timelines.
What will I be responsible for?

• Support all customers in a welcoming, professional and efficient manner, delivering exceptional customer service.


• Respond to all enquiries and process quotes and orders in line with the Service Level Agreement.


• Provide expertise in BD Living's product range and processes to Customers and Divisions'.


• Take responsibility for managing a Regional Account, ensuring that all information is proactively gathered and the installation works are completed as required.


• Ensure that all paperwork is up to date, and required reports are completed within deadlines.


• Develop and maintain close and effective working relationships with all relevant internal colleagues and customers.


• Ensure all paperwork is in place to enable fitting to be done "right first time".


• Take ownership for investigating and recording all remedial and customer care orders.
  
  Customer Focused.


• Exceptional communication skills.


• Driven, organised and self-motivated with good time management skills.


• Ability to work in a fast paced busy environment with the ability to quickly analyse, manage and make the correct decision independently.


• Strong MS Office skills required.
  
  We've been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.


We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.
Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.


• Competitive Salary


• Competitive Bonus Scheme


• Private Medical Scheme - Single Cover


• 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days)


• Choice of Flexible Benefits


• Enhanced Family Friendly Policies