Station Master/ Mistress, East, Norfolk, Wroxham – Jobs24.co.uk
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Station Master/ Mistress

Bure Valley Railway (1991) Ltd

Wroxham, Norfolk

Published
14-01-2020
Job ad details
Published
14-01-2020
Expires
31-01-2020
Job ID
330156691
Job type
Full-time
Permanent
Job sector
Transport & Delivery, Management & Business, Warehousing & Logistics, Customer Services

Wroxham Station Master/ Mistress

The Bure Valley Railway is a major tourist attraction within Norfolk and welcomes over 100,000 visitors a year.  We are looking for friendly and self-motivated staff members to join the team to manage our Wroxham shop/ticket office at Wroxham Station.

Positions: Full time permanent 

Hours: Full time, 5 days per week. One weekend day per week.

Key Duties

-Open and close station by performing duties such as placing and removing signage, opening and closing tills, unlocking and securing carpark and shop

-Processing online orders
-Greet customers and process sales transactions using EPOS system
-Dealing with customer enquiries and orders in person or over the telephone
-Handling customer complaints and returns
-Placing orders with suppliers and managing deliveries
-Ensure stock displays are well presented with the appropriate quantity of stock
-Keeping the shop and platform clean and tidy

Requirements

-Good communication skills
-Experience of a retail environment desirable 
-Good organisational skills, ability to multi task and excellent time management
-Ability to work under pressure
-Accuracy and attention to detail
-Be customer focused excellent customer service/care skills
-PC literate being able to manage and learn new systems such as EPOS, stock control and rotas
-Work most bank holidays and weekends 
-Driving licence essential for travelling to either station

Benefits

-28 days holiday entitlement
-Travel concessions on the national rail network and Bure Valley Railway
-Staff uniform

Salary

-Competitive rate based on experience

Please send your CV with a covering letter on why we should choose you by clicking the 'apply' button.

Apply now

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Bure Valley Railway (1991) Ltd
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330156691106424242020-01-14T11:38:42.670Station Master/ Mistress

Wroxham Station Master/ Mistress

The Bure Valley Railway is a major tourist attraction within Norfolk and welcomes over 100,000 visitors a year.  We are looking for friendly and self-motivated staff members to join the team to manage our Wroxham shop/ticket office at Wroxham Station.

Positions: Full time permanent 

Hours: Full time, 5 days per week. One weekend day per week.

Key Duties

-Open and close station by performing duties such as placing and removing signage, opening and closing tills, unlocking and securing carpark and shop

-Processing online orders
-Greet customers and process sales transactions using EPOS system
-Dealing with customer enquiries and orders in person or over the telephone
-Handling customer complaints and returns
-Placing orders with suppliers and managing deliveries
-Ensure stock displays are well presented with the appropriate quantity of stock
-Keeping the shop and platform clean and tidy

Requirements

-Good communication skills
-Experience of a retail environment desirable 
-Good organisational skills, ability to multi task and excellent time management
-Ability to work under pressure
-Accuracy and attention to detail
-Be customer focused excellent customer service/care skills
-PC literate being able to manage and learn new systems such as EPOS, stock control and rotas
-Work most bank holidays and weekends 
-Driving licence essential for travelling to either station

Benefits

-28 days holiday entitlement
-Travel concessions on the national rail network and Bure Valley Railway
-Staff uniform

Salary

-Competitive rate based on experience

Please send your CV with a covering letter on why we should choose you by clicking the 'apply' button.

Wroxham Station Master Mistress The Bure Valley Railway is a major tourist attraction within Norfolk and welcomes over 100,000 visitors a year. We are looking for friendly and self-motivated staff members to join the team to manage our Wroxham shop ticket office at Wroxham Station. Positions: Full time permanent Hours: Full time, 5 days per week. One weekend day per week. Key Duties -Open and close station by performing duties such as placing and removing signage, opening and closing tills, unlocking and securing carpark and shop -Processing online orders -Greet customers and process sales transactions using EPOS system -Dealing with customer enquiries and orders in person or over the telephone -Handling customer complaints and returns -Placing orders with suppliers and managing deliveries -Ensure stock displays are well presented with the appropriate quantity of stock -Keeping the shop and platform clean and tidy Requirements -Good communication skills -Experience of a retail environment desirable -Good organisational skills, ability to multi task and excellent time management -Ability to work under pressure -Accuracy and attention to detail -Be customer focused excellent customer service care skills -PC literate being able to manage and learn new systems such as EPOS, stock control and rotas -Work most bank holidays and weekends -Driving licence essential for travelling to either station Benefits -28 days holiday entitlement -Travel concessions on the national rail network and Bure Valley Railway -Staff uniform Salary -Competitive rate based on experience Please send your CV with a covering letter on why we should choose you by clicking the apply button.11per year10000000000aUK_A_NORUKUnited Kingdom243GBP2020-01-31T00:00:0000010EuropeUnited KingdomEastNorfolkWroxham1749246Bure Valley Railway (1991) Ltd11Aylsham Station Norwich RoadAylshamNR11 6BWNorwich NorfolkUKUnited Kingdom1749246_logo_small.png152.647110901.28424950info@bvrw.co.uk01263 733858UKUnited KingdomUKUnited Kingdom8Full-time46Permanent114-01-202031-01-202014-01-202031-01-202031-01-202014-01-202031-01-202014-01-202031-01-2020Station Master/ Mistress2English3Fluent186Customer service - service4ExpertTransport & Distribution114960538Customer care and service4ExpertSales114961157Customer complaints4ExpertHuman Resources114962820Order processing4ExpertOffice/Administration114967914Customer service4ExpertOffice/Administration831206Railway Station Attendant933022Station Worker110Transport & Delivery132Management & Business133Warehousing & Logistics139Customer Services324705663marketing@bvrw.co.uk01263 733858UKUnited Kingdomen-GB

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Job ad details
Published
14-01-2020
Expires
31-01-2020
Job ID
330156691
Jobtype
Full-time
Permanent
Job sector
Transport & Delivery, Management & Business, Warehousing & Logistics, Customer Services
Add to saved