Software Application Support Analyst, East, Norfolk, Norwich – Jobs24.co.uk
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Software Application Support Analyst

i4 Recruitment

Norwich, Norfolk

Published
09-11-2018
Job ad details
Published
09-11-2018
Expires
07-12-2018
Job ID
LJA-67656158
Job type
Permanent
Salary level
£23,000 - £28,000  per year
Job sector
IT, Telecoms

Software Application Support - Norwich, Norfolk - £23-28k plus package

We are looking to recruit on behalf of a successful Software House an experienced Application Support Analyst.  responsible for:

First Line product, service and technical support via web chat, email or phone

Configuration and administration

Fault diagnosis and resolution

Product Training

Supporting commercial teams with technical input

Experience Required

Experience of software application support

Experience of working on multiple projects and managing multiple customers at the same time

Can identify original and innovative solutions to problems

Ability to undertake a broad mix of technical, operational, supplier management and client facing tasks

Experience with SQL 

Scripting language experience preferred

Apply now

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Job ad details
Published
09-11-2018
Expires
07-12-2018
Job ID
LJA-67656158
Jobtype
Permanent
Salary level
£23,000 - £28,000  per year
Job sector
IT, Telecoms