Service Desk Support Analyst, East, Norfolk, Norwich – Jobs24.co.uk
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Service Desk Support Analyst

Pure

Norwich, Norfolk

Published
03-01-2019
Job ad details
Published
03-01-2019
Expires
17-01-2019
Job ID
LJA-69264487
Job type
Full-time
Permanent
Salary level
£18,000 - £18,000  per year
Job sector
IT, Telecoms

Are you an experienced IT Service Desk Support Analyst, passionate about IT and looking for a new job in Norwich?

If so, I am recruiting for an IT Service Desk position for a leading local digital media business who have a huge portfolio and prominence, not only in East Anglia but the whole of the UK.

Working with this hugely successful business, you will be part of a dynamic Helpdesk team and be responsible for supporting a variety of technologies and users across 1st and 2nd Line. As the first point of contact for customers, you will need to have strong communication skills, and a genuine desire to help solve a range of system issues.

Desired Skills:
. Previous IT Support experience
. Strong communication to support users via telephone, remote access and in person
. Knowledge of basic server and network principles
. Experience with working towards tight deadlines within a busy service environment with clear SLA's
. A degree in an IT related field, ITIL qualifications or certificates in Microsoft or equivalent is advantageous but not essential

This is a great opportunity for an individual who is wanting to grow their career and to be a part of a structured training programme. This business will support you in obtaining accreditations as you learn and develop your knowledge further within a driven and passionate team.

For more information, please contact Lewis Hamber or click to apply. A full job specification is available.

Looking for other opportunities in IT? Please get in touch with the Pure IT recruitment team who will be happy to support you.




set up by alison
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LJA-69264487Archant-16256299J517382019-01-03T00:00:00Service Desk Support AnalystAre you an experienced IT Service Desk Support Analyst, passionate about IT and looking for a new job in Norwich?

If so, I am recruiting for an IT Service Desk position for a leading local digital media business who have a huge portfolio and prominence, not only in East Anglia but the whole of the UK.

Working with this hugely successful business, you will be part of a dynamic Helpdesk team and be responsible for supporting a variety of technologies and users across 1st and 2nd Line. As the first point of contact for customers, you will need to have strong communication skills, and a genuine desire to help solve a range of system issues.

Desired Skills:
. Previous IT Support experience
. Strong communication to support users via telephone, remote access and in person
. Knowledge of basic server and network principles
. Experience with working towards tight deadlines within a busy service environment with clear SLA's
. A degree in an IT related field, ITIL qualifications or certificates in Microsoft or equivalent is advantageous but not essential

This is a great opportunity for an individual who is wanting to grow their career and to be a part of a structured training programme. This business will support you in obtaining accreditations as you learn and develop your knowledge further within a driven and passionate team.

For more information, please contact Lewis Hamber or click to apply. A full job specification is available.

Looking for other opportunities in IT? Please get in touch with the Pure IT recruitment team who will be happy to support you.
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lewis.h.a4lgktmafog@prs.aptrack.coUKUnited Kingdom
8Full-time46PermanentNULL01.500130IT, Telecoms326920460tom.b.a4lgktmbooy@prs.aptrack.coUKUnited KingdomUKUnited Kingdomen-GB

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Job ad details
Published
03-01-2019
Expires
17-01-2019
Job ID
LJA-69264487
Jobtype
Full-time
Permanent
Salary level
£18,000 - £18,000  per year
Job sector
IT, Telecoms