Regulatory Services Environment Officer - North East Area - 9469, North East, County Durham, Darlington –
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Regulatory Services Environment Officer - North East Area - 9469

Environment Agency

Darlington, County Durham

Job ad details
Job ID
Job type
Job sector

Regulatory Services Environment Officer - North East Area - 9469

Number of jobs available

North East

Darlington , Newcastle

Tyneside House, Teesdale House

Environment Officer A

Post Type

Working Pattern
Full Time

Role Type
Environment & Sustainability, Operational Delivery

Salary Minimum

Job description
We are the Environment Agency. We protect and improve the environment. We look after land quality, promote sustainable land management and help protect and enhance wildlife habitats. We also work closely with businesses to help them comply with environmental regulations.

In one of our frontline waste teams here in North East, you'll help create a cleaner, safer and healthier environment. You'll tackle everything from legal and illegal waste sites to attending environmental incidents across a range sites, all of which may impact the local environment.

You'll be responsible for regulating a range of waste activities to ensure they are carried out without polluting the environment or causing harm to people. Sometimes we have to take tough action to achieve these aims and you will need to investigate environmental offences. You may also be required on occasion to give evidence in a court of law.

The job is extremely varied, vital and at times challenging. Sometimes you'll need to work with business customers to help them operate legally; while at other times you will be enforcing the law and making sure operators improve their performance.

Once fully trained, you'll also be expected to undertake out of hours incident response standby duty.

The team
You will be based in one of our two area offices in an operational team focusing on Waste issues. You be part of our Waste and Enforcement Department, who truly believe in a one team approach.
You will focus on operators and companies in the waste sector working both indoors and outdoors

Experience/skills required
You'll ideally have some exposure to a regulatory, enforcement or customer-focused role. Perhaps you've inspected or evaluated sites, handled or investigated complaints or been in a role where you've had to have difficult conversations with people. Whatever your background, you'll be interested in the environmental sector and be willing to enforce environmental regulations, even if this means sometimes dealing with confrontational situations.

Whilst relevant work experience would be an advantage, it's much less important to us than your ability to demonstrate the key skills we're looking for:

  • organise and able to prioritise your workload
  • handle confrontational people
  • confident and assertive
  • adapt your communication style to suit others
  • integrate into a team
  • IT/computer literate
  • record information correctly
  • enjoy working both outdoors and in an office environment
  • be passionate about the environment and willing to learn about environmental regulation and enforcement

    Contact and additional information
    The Environment Officer role is a career grade position starting salary of £20,234 which will increase as you move through the training. We have fantastic benefits in addition to a competitive salary. (Further information about the role, salary and benefits can be found in the candidate pack. We are proud to be a Stonewall Top 100 Employer. A study by the jobs' website Glassdoor shows that we are among the best employers for offering staff a good work-life balance. For any questions relating to this role, please contact: Interviews are scheduled to take place weeks commencing January 7th / 14th / 21st 2019. With start dates on or before 1 April 2019.

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    Level of security checks required
    Basic Check

    Competence 1
    Communicates Effectively

    Please note that your answers will be used for interview selection

    Describe how you have used a range of communication methods to present your views in a convincing way.

  • Tell us about the audiences,
  • What were the messages,
  • How did you communicate the messages,
  • What you took into consideration to ensure each message landed well, and
  • How you altered your communication style to suit each audience?

    Your examples do not have to be work-related, so please use the best examples from any area of your life. You may find researching the STAR technique useful when answering this question.

    Competence 2
    Takes Decisions and Solves Problems

    Please note that your answers will be used for interview selection

    Please provide an example where you have found potential problems and identified effective solutions by analysing all relevant information, seeking to develop alternatives and taking sound and timely decisions.

  • What were the problems
  • How did you identify the best solution
  • What was the result
  • Could you have done anything differently

    Competence 3
    Influences and Persuades Others

    Please note that your answers will be used for interview selection

    Describe a time when you persuaded someone to do something that they didn't initially want to do.
    Explain the process you went through and how you sought to understand the other person's point of view.

  • What was the situation?
  • What were the challenges you faced?
  • How did you influence / change their mind?
  • What happened?
  • What did you learn and is there anything you would do differently in a similar situation in the future?

    If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

    We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

    We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

    The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

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