Customer Service, East – Jobs24.co.uk
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Customer Service

S V C GROUP

Published
26-02-2019
Job ad details
Published
26-02-2019
Expires
26-03-2019
Job ID
329966386
Job type
Full-time
Temporary
Salary level
£7.38 - £7.90  per hour
Job sector
Customer Services

A fantastic opportunity has arisen to join a Customer Service Team on a temporary basis for a long standing independently owned company based in Ipswich.

This role is a key part of the Customer Service contact centre.  The main focus is on taking customer order calls on the phone and processing them on the bespoke computer system.

Core responsibilities

  • Understand the internal system and procedures (training will be provided)
  • Handle customer contact via phone in a polite and professional manner
  • Process the required actions quickly and accurately, in accordance with the departmental quality procedure
  • Handle customer order calls

 

Key required skills and experience

  • Excellent customer service skills and confident phone manner
  • Polite, friendly, enthusiastic and professional attitude
  • Computer literate including Microsoft Office
  • Great team player with the ability to also work on own initiative
  • Excellent communication skills, both written and verbal
  • Flexible and adaptable
  • Proactive with a positive attitude
  • Works well under pressure
You must be able to work at least one day at the weekend.

Immediate starts available!

Call Jess or Jake today for more info

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S V C GROUP
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Job ad details
Published
26-02-2019
Expires
26-03-2019
Job ID
329966386
Jobtype
Full-time
Temporary
Salary level
£7.38 - £7.90  per hour
Job sector
Customer Services
Add to saved