Customer Manager, East, Norfolk, Dereham – Jobs24.co.uk
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Customer Manager

Flagship Homes

Dereham, Norfolk

Published
12-01-2018
Job ad details
Published
12-01-2018
Expires
31-01-2018
Job ID
329740113
Job type
Full-time
Permanent
Fixed Term
Job sector
Management & Business, Maintenance, Environment, Customer Services

Customer Manager
Ref No: 1390
Based: Dereham
Salary: £9.73 per hour (£18, 722.06 per annum Full Time Equivalent)
Hours: Varied patterns available
Contracts: Permanent and fixed-term available.

Flagship Group are committed to finding new ways to provide quality homes for rent and for sale so we can deliver our purpose and provide homes for people in need.  Our strategic intent is to be the best service provider in our chosen markets,  to allow us to make a lasting difference to both existing and future customers.

It is our people who create an organisation that is an inspiring and unique place to be. We are looking for passionate dedicated individuals to join our Response department. The Flagship Response Service is based in Dereham and is the first point of contact for Flagship Housing Group customers and provides first line support for Flagship Housing customers.

The team handles on average 1100 calls per day which include requests for:
-Reporting of repairs
-Rent enquiries and making rent payments-
-Recording and providing anti-social behaviour advice
-Day to day support for the wider Flagship Group.

We also have relief opportunities available if you would like to work with us on a more
flexible basis.

To apply for this role, please click on the apply via website button.

Closing Date: 31 January 2018.

We regret that we are only able to contact shortlisted applicants. If you have not heard from
us within seven days of the closing date, your application has been unsuccessful.

No Agencies

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Job ad details
Published
12-01-2018
Expires
31-01-2018
Job ID
329740113
Jobtype
Full-time
Permanent
Fixed Term
Job sector
Management & Business, Maintenance, Environment, Customer Services
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