Customer Manager, East, Norfolk, Dereham – Jobs24.co.uk
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Customer Manager

Dereham, Norfolk

Published
01-12-2017
Job ad details
Published
01-12-2017
Expires
02-01-2018
Job ID
329718068
Job type
Full-time
Permanent
Fixed Term
Salary level
£18,722 - £18,722  per year
Job sector
Management & Business, Customer Services

Customer Manager

Ref No: 1390
Based: Dereham
Salary: £9.73 per hour (£18, 722.06 per annum Full Time Equivalent)
Hours: Varied patterns available
Contracts: Permanent and fixed-term available


Flagship Group are committed to finding new ways to provide quality homes for rent and for sale so we can deliver our purpose and provide homes for people in need. Our strategic intent is to be the best service provider in our chosen markets, to allow us to make a lasting difference to both existing and future customers.


It is our people who create an organisation that is an inspiring and unique place to be. We are looking for passionate dedicated individuals to join our Response department. The Flagship Response Service is based in Dereham and is the first point of contact for Flagship Housing Group customers and provides first line support for Flagship Housing customers.

The team handles on average 1100 calls per day which include requests for:
 Reporting of repairs
 Rent enquiries and making rent payments
 Recording and providing anti-social behaviour advice
 Day to day support for the wider Flagship Group


We also have relief opportunities available if you would like to work with us on a more flexible basis.


To apply please click the 'apply via website' button


Closing Date: 2 January 2018


We regret that we are only able to contact shortlisted applicants. If you have not heard from us within seven days of the closing date, your application has been unsuccessful.

No Agencies


Apply now

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Job ad details
Published
01-12-2017
Expires
02-01-2018
Job ID
329718068
Jobtype
Full-time
Permanent
Fixed Term
Salary level
£18,722 - £18,722  per year
Job sector
Management & Business, Customer Services