Benefit Assessment Officers, East, Norfolk, Norwich – Jobs24.co.uk
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Benefit Assessment Officers

Broadland District Council

Norwich, Norfolk

Published
08-11-2017
Job ad details
Published
08-11-2017
Expires
23-11-2017
Job ID
329701930
Job type
Full-time
Permanent
Temporary
Salary level
£16,947 - £24,616  per year
Job sector
Admin, Secretarial, PA, Medical and Carers, Public Sector, Management & Business, Environment, Customer Services

Benefit Assessment Officers

 

Salary: £16,947 - £24,616 per annum (Salary commensurate with the skills you are able to bring to this role)  

3 x full time posts, offered on a two year fixed term contract to support the service with the implementation of Universal Credit. 

The Benefit Service is looking to recruit 3 motivated and enthusiastic individuals to help us further develop and deliver our customer focused service.   

A phased introduction of Universal Credit within our district has commenced and we wish to assist our residents by providing digital support and personal budgeting advice, together with assistance in claiming Housing Benefit and Council Tax Reduction.   

The successful candidates will visit residents in their home and attend advice surgeries and collaborative events with partners, with the aim of helping residents apply online for Universal Credit, provide support with budgeting, whilst ensuring that Housing Benefit and/or Council Tax Reduction claims are administered to maximise residents income.    

You will have exceptional communication skills, a positive attitude to new ways of working and be able to work without close supervision. 

Ideally candidates will have recent experience in a Housing Benefit and Council Tax Reduction, however, we are offering full training to candidates with the customer service skills we are looking for.  

You will possess excellent verbal, IT and written communication skills and will also be able to demonstrate the ability to work under pressure to a high degree of accuracy.  

This is a great opportunity for an individual who wishes to work within local government and become actively involved in a new area of work undertaken by the Authority. 

For further job details and an application form please visit https://www.broadland.gov.uk/jobsatbroadland.  Alternatively, call 01603 430414 to request job details.

 

Closing date: 9am Thursday 23 November 2017.

 

Interview date: Thursday 30 November 2017.

 

Apply now

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Job ad details
Published
08-11-2017
Expires
23-11-2017
Job ID
329701930
Jobtype
Full-time
Permanent
Temporary
Salary level
£16,947 - £24,616  per year
Job sector
Admin, Secretarial, PA, Medical and Carers, Public Sector, Management & Business, Environment, Customer Services
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