Care Coordinator, South East, Kent, North West Kent, Gravesend – Jobs24.co.uk
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Care Coordinator

CV Library

Gravesend, North West Kent, Kent

Published
21-11-2019
Job ad details
Published
21-11-2019
Expires
04-12-2019
Job ID
LJA-77666986
Jobtype
Full-time
Permanent
Salary level
£18,000 - £22,000  per year
Job sector
Science & Pharma

Role: Care Coordinator - Domiciliary

Location: Gravesend, northwest Kent

Salary: £18,000 to £22,000 per annum

Our client, a domiciliary care provider based in Gravesend, Kent, is currently recruiting for a Care Coordinator to join their existing team.

The Role:

To ensure effective and profitable rostering of care staff and monitoring of the high delivery of domiciliary care to all customer whilst supporting the Branch Manager in the strategic business growth in line with annual budgets.

Principal Responsibilities:

- Ensure weekly schedule deadlines are met and Personal Assistant Rosters are sent out in a timely manner.

- Adequate staffing levels to be maintained always working with recruitment partners to ensure this happens

- Assist in ensuring staffing levels are managed to achieve the budgeted margin

- Keep Coldharbour up to date with relevant information, ensure all information entered into the business rostering system is accurate and relevant

- To ensure customer continuity of PA when scheduling and ensure individual packages are scheduled as logistically as possible and provide Personal Assistants with the time to deliver outstanding customer service and comply with legislation.

- Managing and clearing all high-level alerts which could cause a risk to lone worker or service failure when on call.

- Manage new referrals efficiently, aiming for a 24 hour turn around

- Work in partnership with the Care Branch Manager in the delivery of profitable packages within the company

- Assist the Care Branch Manager in the process of customer liaison; ensuring communication lines are open through Personal Assistants, customers, relevant authorities and management teams

- Ensure the relevantly trained Personal Assistant delivers the care required by each customer

- Participate in the On -Call rota to include a minimum of one night in the week and one weekend in four.

- Ensure that relevant legislation is adhered to throughout the team to the best of your ability

- Assist in ensuring all costs are considered to meet the budgetary requirements

- Ensure all referrals are reviewed for profitability levels and quoted in a timely manner

- Actively seek new opportunities of business to ensure the budget and KPI’s are in line with monthly requirements

Skills and Experience:

* Previous experience of Domiciliary Care Coordinating

* NVQ Level 3 in Health and Social Care or equivalent is essential

* Self-motivated to learn new skills and to impart to others

* Understand the process and requirements of the Care Certificate

* To understand the CQC KLOE expectations and to be able to use these in conversations to improve service provision and quality of care

* Strong communication skills

* Good levels of literacy and numeracy as well as written and oral English

* You should be able to identify priorities and manage time effectively

* Personal presentation and Hygiene should be to a high standard

* Is influential with colleagues through behaviour and the ability to present logical well-presented arguments

* Ability to motivate a team, actively listens and shows understanding to others

* Demonstrates a positive attitude in all dealings with people

* Act as a role model by conducting yourself impeccably with customers, owners and team members

* Motivated to ensure the teams are the best they can be.

* A team worker with a desire to see the team work closely to high standards

* Pro-active in your approach to work, responsible and you take accountability for own actions.

* Shows decisiveness and initiates action, both in response to and in anticipation of business issues

This vacancy is being managed by Ben Moses at Spear Recruitment Ltd

Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.

Spear Recruitment Ltd are on Facebook and you can follow us on Twitter @spearrecltd and on Instagram @spearrecruitment

Copyright Spear Recruitment Limited 2014.

Use of all or any part of this advert to or in any media, without Spear Recruitment Ltd prior written permission is prohibited and may result in criminal or civil actions

Apply now

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LJA-77666986CV-Library-2112496682112496682019-11-21T00:00:00Care CoordinatorRole: Care Coordinator - Domiciliary

Location: Gravesend, northwest Kent

Salary: £18,000 to £22,000 per annum

Our client, a domiciliary care provider based in Gravesend, Kent, is currently recruiting for a Care Coordinator to join their existing team.

The Role:

To ensure effective and profitable rostering of care staff and monitoring of the high delivery of domiciliary care to all customer whilst supporting the Branch Manager in the strategic business growth in line with annual budgets.

Principal Responsibilities:

- Ensure weekly schedule deadlines are met and Personal Assistant Rosters are sent out in a timely manner.

- Adequate staffing levels to be maintained always working with recruitment partners to ensure this happens

- Assist in ensuring staffing levels are managed to achieve the budgeted margin

- Keep Coldharbour up to date with relevant information, ensure all information entered into the business rostering system is accurate and relevant

- To ensure customer continuity of PA when scheduling and ensure individual packages are scheduled as logistically as possible and provide Personal Assistants with the time to deliver outstanding customer service and comply with legislation.

- Managing and clearing all high-level alerts which could cause a risk to lone worker or service failure when on call.

- Manage new referrals efficiently, aiming for a 24 hour turn around

- Work in partnership with the Care Branch Manager in the delivery of profitable packages within the company

- Assist the Care Branch Manager in the process of customer liaison; ensuring communication lines are open through Personal Assistants, customers, relevant authorities and management teams

- Ensure the relevantly trained Personal Assistant delivers the care required by each customer

- Participate in the On -Call rota to include a minimum of one night in the week and one weekend in four.

- Ensure that relevant legislation is adhered to throughout the team to the best of your ability

- Assist in ensuring all costs are considered to meet the budgetary requirements

- Ensure all referrals are reviewed for profitability levels and quoted in a timely manner

- Actively seek new opportunities of business to ensure the budget and KPI’s are in line with monthly requirements

Skills and Experience:

* Previous experience of Domiciliary Care Coordinating

* NVQ Level 3 in Health and Social Care or equivalent is essential

* Self-motivated to learn new skills and to impart to others

* Understand the process and requirements of the Care Certificate

* To understand the CQC KLOE expectations and to be able to use these in conversations to improve service provision and quality of care

* Strong communication skills

* Good levels of literacy and numeracy as well as written and oral English

* You should be able to identify priorities and manage time effectively

* Personal presentation and Hygiene should be to a high standard

* Is influential with colleagues through behaviour and the ability to present logical well-presented arguments

* Ability to motivate a team, actively listens and shows understanding to others

* Demonstrates a positive attitude in all dealings with people

* Act as a role model by conducting yourself impeccably with customers, owners and team members

* Motivated to ensure the teams are the best they can be.

* A team worker with a desire to see the team work closely to high standards

* Pro-active in your approach to work, responsible and you take accountability for own actions.

* Shows decisiveness and initiates action, both in response to and in anticipation of business issues

This vacancy is being managed by Ben Moses at Spear Recruitment Ltd

Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.

Spear Recruitment Ltd are on Facebook and you can follow us on Twitter @spearrecltd and on Instagram @spearrecruitment

Copyright Spear Recruitment Limited 2014.

Use of all or any part of this advert to or in any media, without Spear Recruitment Ltd prior written permission is prohibited and may result in criminal or civil actions
CVLIB10NULL1018000.000022000.0000per year0IUK_A_NORUKUnited Kingdom243GBP2019-12-04T00:00:000000https://www.cv-library.co.uk/job/211249668/Care-Coordinator?s=100464EuropeUnited KingdomSouth EastKentNorth West KentGravesend2606158CV Library10UKUnited Kingdom0344282840
UKUnited Kingdom
8Full-time46PermanentNULL01.501124Science & Pharma344282840UKUnited KingdomUKUnited Kingdomen-GB

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Job ad details
Published
21-11-2019
Expires
04-12-2019
Job ID
LJA-77666986
Jobtype
Full-time
Permanent
Salary level
£18,000 - £22,000  per year
Job sector
Science & Pharma