Customer Relations Advisor - Ivybridge, South West, Devon – Jobs24.co.uk
Home

Start your jobsearch with jobs24 – jobs24 can help you find your perfect local job

Jobs24 has been produced to make life easy for people interested in finding a new local job. We work with local employers and recruitment agencies to help you find a new job in your local area quickly and easily. With our simple job search you can quickly find the right job for you, Jobs24 also has a free CV Matching service! Whether you are looking for your first job, a part time job, a full time job, a step up the career ladder, or a big promotion, there is bound to be something here for you – start your job search with jobs24 now!

SORRY, THIS ADVERT HAS EXPIRED!
The application deadline for this job advertisement has expired, and it is no longer possible to apply for the position. The job advertisement is displayed for reference purposes only.

Customer Relations Advisor - Ivybridge

Fusion Lifestyle

Devon

Published
11-01-2019
Job ad details
Published
11-01-2019
Expires
05-02-2019
Job ID
LJA-69544443
Jobtype
Permanent
Full-time
Job sector
Hospitality and Catering, Travel and Tourism

Customer Relations Advisors at Fusion are the first team members that our customers and members meet. First impressions are important and as a Customer Relations Advisor , you are responsible for providing a warm welcome to each customer, proactively driving membership sales, providing accurate information, swiftly processing transactions and ensuring the reception area is managed effectively and efficiently.
This is a results driven role, where your natural ability to influence and persuade will shine through.
To be successful as a Customer Relations Advisor, you will need a "can-do" attitude, experience of delivering first class customer service in a target driven sales environment with the ability to "seal the deal". You'll also need excellent verbal communication skills, and good numerical and written skills.
Some of the responsibilities of this role include (but are not limited to):

Achieving KPI's and sales targets set by CRM and central support
Ensuring all customer sales and bookings are managed correctly, assisting customers in their choices and weighing up their options; supporting the right choice of membership for each individual customer
Positively and proactively driving membership retention
Accurate cash handling, reconciliation procedures and administrative duties
Assisting in the development of programming through your innovative ideas
Assisting in the communication and promotion of the centre's services, ensuring all information given is correct and up to date
Dealing with customer feedback in a sensitive manner, promptly and politely in accordance with company guidelines
Ongoing professional development through attendance at relevant training

Many of our Customer Relations Advisors have gone on to different roles within Fusion via our industry-leading training and development programmes. If you are looking to start or further your career in leisure, within a growing and dynamic company that makes a positive impact on the community then this could be the perfect role for you.
Some of the benefits you may enjoy as a Fusion team member include:

Up to 22 days' holiday, plus 8 bank holidays (pro rata)
Free Gym & Swim membership at Fusion centres
Employer Contribution Pension Scheme
Discount on Bickels Yard Café F&B products
Eye test (DSE users)
Mobile phone discount
Cycle to work scheme

If you would like to find out more, click on the link to apply today. In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
Fusion Lifestyle recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.

Apply now

Share this job

More jobs like this

Orwell Housing Association
£8.12 - £8.55 per hour

Orwell Housing Association
£16,800 - £17,700 per year

Share this job

Job ad details
Published
11-01-2019
Expires
05-02-2019
Job ID
LJA-69544443
Jobtype
Permanent
Full-time
Job sector
Hospitality and Catering, Travel and Tourism