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IT Apprentice

Norwich, Norfolk

Published
04-01-2017
Job ad details
Published
04-01-2017
Expires
12-01-2017
Job ID
LJA-40273453
Jobtype
Full-time
Apprentice
Salary level
£161.25 - £161.25  per week
Job sector
IT, Telecoms

IT Apprentice 

Location - 
Lifeline 24 
Unit 3 Longs Business Centre
232 Fakenham Road
Norwich
Norfolk
NR8 6QW 

 
The role will be varied and will include aspects of web development as well as providing first-line IT support to customers and staff.
Duties includes:
Answering the telephone and assisting users within their workplaces with common issues relating to hardware, software, web applications etc.
You will learn to use a large variety of tools to resolve IT issues - including password resets, restoring lost files, setting up new user accounts and a countless variety of complex and intriguing problems that require a keen, enquiring and logical, mind to troubleshoot.
You may also be required to build and maintain PC's, manage internal hardware and purchase equipment. 
You will spend long periods of time at a computer or on the phone.

Hours of work - 37.5 hours per week, Monday to Friday, 9am - 5pm 

Qualifications & Skills 
required - must have Maths, IT and English at GCSE grade A or B. Must demonstrate a good understanding of computers and networks and need to be confident and have good communication and written skills.

Training via City College Norwich leading to the OCR Level 2 Diploma in Professional Competence for IT & Telecoms Professionals
Edexcel Level 2 Certificate in ICT Systems and Principles,
Employment Rights and Responsibilities (ERR)
Functional or Key Skills in Mathematics, English and Information and Communications Technology. 
over an 18 month period.

Apply via the web link to the college o line application pages. Close date for applications 12 January.
 

Apply now

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Job ad details
Published
04-01-2017
Expires
12-01-2017
Job ID
LJA-40273453
Jobtype
Full-time
Apprentice
Salary level
£161.25 - £161.25  per week
Job sector
IT, Telecoms