Inbound Sales Advisor, South East, Hampshire, Romsey – Jobs24.co.uk

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Inbound Sales Advisor

Romsey, Hampshire

Published
15-08-2018
Job ad details
Published
15-08-2018
Expires
25-09-2018
Job ID
LJA-64460388
Jobtype
Full-time
Permanent
Salary level
£16,286 - £19,750  per year
Job sector
Sales

Inbound Sales Executive
Impact Call Centre Ltd is a fun, friendly, professional and diverse business providing call centre solutions for companies.
We are located on the Romsey Industrial Estate, which is just a short walk from Romsey station. Train journeys from Southampton Central take from as little as 11 minutes.
Full time hours include one weekend day and some evening work up till 8pm.
If you're coming from retail or hospitality,we encourage you to apply but please include a cover letter stating why you would like to work for us.
Why Choose Impact?
Learn some of the most valuable career skills to help you grow and gain the experience you need to succeed.
Take your skills to the next level with our internal career progression, we actively promote from within.
Apprenticeship diploma qualifications available provided by Southampton Football Club.
Positive & encouraging environment, we never overlook when you go above & beyond in your work.
Work in a team of friendly and fun people.
Perks, there's lots of them!
Responsibilities
As a brand ambassador for our clients you would support customers wishing to purchase items over the phone.
Maximise sales opportunities through cross selling and up selling.
Process orders and resolve all queries at first point of contact.
Deliver a world-class service to ensure repeat sales by following our successful sales process.
Take ownership of your personal development and performance.
Work as part of a team in a fast-paced, target driven environment
Attend regular sales and product meetings to help maximise earning potential.
You will be fully trained for sales and taking calls so don't worry if you have no experience, you will be working closely with a coach to assist you in your success.
Requirements
Effective communication- You can communicate effectively, both verbally and in writing. Can use listening and questioning techniques to make sure that the caller understands what is going on. Transfer ideas and information effectively.
Customer focus- You can provide a high level of service to customers and have an active commitment to providing the best service.
Work as part of a team- You can work co-operatively, making a positive and constructive contribution.
Problem solving- You have the ability to gather relevant information to understand specific issues and events and use this to identify problems and draw logical conclusions.
Resilience- You must shows reliability and resilience in difficult circumstances whilst remaining calm and confident, and respond sensibly and decisively as required.
Desired Experience
Must be confident and able to communicate effectively
Have worked as part of a team, supported colleagues and promoted a positive team spirit
Be approachable, friendly, positive, polite and tactful
Basic keyboard skills essential
Previous sales experience (can be from retail or service industries) is desired but not essential, as full training will be given.
Pay
Grade offered based on experience
£16,286 per annum (£7.83) (Grade 1) - OTE £18,250 - £18,450 per annum for candidates new to sales with progression available to next grades
£16,494 (£7:93) (Grade 2) after probation - OTE £19,500 - £19,750
£17,243 per annum (£8.29) (Grade 3) - OTE £20,500 - £26,500 + uncapped
Benefits
Free hot and cold drinks to your desk
Staff canteen offering subsidised lunch/refreshments
Free on-site parking
5 minute walk from Romsey train station
Dress down Fridays
Company Pension scheme after qualifying period
Free Employee Benefits and Assistance Scheme
Subsidised gym membership
Subsidised staff entertainment
Charity events throughout the year
29 days holiday raising to 33 days, based on service (including bank holidays)
Development
Full support and on-going training from our coaching and training teams
Career progression - We actively promote from within, supporting staff to be our next team leaders, coaches and managers
Apprenticeship Diploma qualifications available provided by Southampton Football Club
Successful applicants will be subject to a basic criminal record check.
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Job ad details
Published
15-08-2018
Expires
25-09-2018
Job ID
LJA-64460388
Jobtype
Full-time
Permanent
Salary level
£16,286 - £19,750  per year
Job sector
Sales
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