Live Chat Customer Service Advisor, West Midlands, Staffordshire, Stoke-On-Trent – Jobs24.co.uk

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Live Chat Customer Service Advisor

Stoke-On-Trent, Staffordshire

Published
12-09-2018
Job ad details
Published
12-09-2018
Expires
28-11-2018
Job ID
LJA-65445046
Jobtype
Full-time
Permanent
Salary level
£15,000 - £20,000  per year
Job sector
Customer Services

An exciting opportunity to work within a fast growing professional travel company. My client is looking for motivated hard-working individuals with excellent communications skills. This is a fantastic opportunity to work within a growing company and to be a part of their current friendly and dynamic customer service team.

There are many benefits of working for my client, there are lots of opportunities to travel and experience the destinations they feature. As a company that specialises in the Caribbean & Indian Ocean, this means that Advisors are lucky enough to visit destinations such as Mexico, Dominican Republic, Jamaica, and Mauritius to name a few!!

Main Duties
• Using our online chat service to interact with live customers
• Searching for the ideal holiday package and providing quotes
• Answer any queries that the customer may have, providing them with the relevant information
• Dealing with other internet enquires
• Developing and maintaining positive customer relationships for repeat business
• Provide a high level of customer service at all times
• Any other duties deemed within your capabilities/skill set
Experience
• Previous customer service / sales experience is preferred
• Experience in a similar role an advantage
• Excellent organisational skills
• Ability to work as a team
Skills
• A knowledge of the Travel industry is desired although not essential
• Excellent customer service skills
• Good communication skills, both written and verbal
• Ability to work well under pressure
• Ability to work as part of a team

Job Type: Full-time or part time hours available
You will be required work some weekends and late evenings

Other benefits
They also have free stays and staff rates so advisors can experience the destinations on their own holiday at a highly reduced rates. They also offer incentives running on a number of occasions meaning there are love2shop vouchers up for grabs, along with other prizes too

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Job ad details
Published
12-09-2018
Expires
28-11-2018
Job ID
LJA-65445046
Jobtype
Full-time
Permanent
Salary level
£15,000 - £20,000  per year
Job sector
Customer Services
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