Customer Service Agent, West Midlands, Staffordshire, Stafford – Jobs24.co.uk

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Customer Service Agent

Stafford, Staffordshire

Published
13-11-2018
Job ad details
Published
13-11-2018
Expires
18-12-2018
Job ID
LJA-67779048
Jobtype
Full-time
Salary level
£7.83 - £7.83  per hour
Job sector
Admin, Secretarial, PA

Contract Options are recruiting on behalf of our prestigious client based at Acton Gate, Stafford.

Working within our Customer Management Centre you will be the first point of contact for their customers via phone, email and Live Chat. Whether it be placing an order, chasing a delivery or assisting colleagues with enquiries you will deal with all queries in an efficient and positive manner ensuring every customer receives the highest level of customer service at all times.

You will be working a minimum of 30 hours per week on a variety of shift patterns which will include some weekend working.

The location is based in Acton Gate, Stafford (ST18 9AR) just off junction 13 on the M6 motorway with hourly bus service which passes the railway station.

Previous experience within a customer service environment is beneficial but not essential. You will be customer focussed and friendly, enabling you to provide an easy, low effort experience for our customers. You will engage and build rapport quickly by listening to and understanding customer needs, recognising appropriate opportunities to add value to the customer experience. Taking personal responsibility for your own development, you will be enthusiastic about learning new skills and have the drive to improve your own performance. You will contribute to positive team spirit, listening to and supporting your colleagues by sharing knowledge and best practice.

On site there is a subsidised canteen, free parking, and a relaxed dress code and the chance to work in a fun and friendly environment.

To be considered for this role please submit your up to date CV with your full contact details

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Job ad details
Published
13-11-2018
Expires
18-12-2018
Job ID
LJA-67779048
Jobtype
Full-time
Salary level
£7.83 - £7.83  per hour
Job sector
Admin, Secretarial, PA
Add to saved