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Customer Service Advisor

Ipswich, Suffolk

Published
06-02-2018
Job ad details
Published
06-02-2018
Expires
20-02-2018
Job ID
329755654
Jobtype
Full-time
Permanent
Salary level
£16,000 - £19,086  per year
Job sector
Admin, Secretarial, PA, Customer Services

Customer Service Advisor
Salary: £16,000-£19,086 per annum with yearly performance related salary increments
Job Type: Permanent
Hours: 40 hours per week
IPRS Health are looking for a Customer Service Advisor to join our fast paced Customer Service team. We are looking for an individual who is friendly, displays an excellent telephone manner, hardworking and a real interest in Customer Service.
You will be dealing with inbound & outbound calls alongside general administration tasks. Within this role you will receive training from our in-house physiotherapy team on our bespoke triage model. This training will enhance your skills and allow you the opportunity to assist patients on their road to recovery.
We have a positive approach to healthcare which has been recognised by our successes, winning awards at the Personal Injury Awards 2011, Rehabilitation First Awards 2012 and 2017, as well as being finalists in 2014 and 2015 in addition to winning non-clinical awards including the EADT Large Business Award 2016, Director of the year 2016 and Best Companies ones to watch 2017.
IPRS Health pride ourselves on supporting and developing our employees both professionally and personally. The successful candidate will be supported in this role with specific training, support and mentorship to ensure continual professional development and the opportunity to grow and further a career within IPRS Health.
Benefits of working for IPRS Health:

Competitive salary package plus performance related increments
Access to an NVQ Qualification for personal and professional development
Employee Assistance Programme providing confidential counselling and advice
Access to IPRS Group physiotherapy scheme
Health Cash Plan providing cash back on essential healthcare bills such as dental & optical
Company Pension
Childcare Vouchers
21 days annual leave (increasing with completed years service) plus 8 days bank holiday
Recruit a Friend scheme worth up to £1,000
Above and Beyond Awards

Successful applicants will undergo a telephone interview before attending a face to face interview at our head office in Little Blakenham where the successful applicant will be based. Please note if you have applied for this role in the last 6 months you are not required to apply for this role again.

The job description and person specification for the role is available to download from our company website www.iprsgroup.com/recruitment.html
To apply please click the 'apply by email' button 

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Job ad details
Published
06-02-2018
Expires
20-02-2018
Job ID
329755654
Jobtype
Full-time
Permanent
Salary level
£16,000 - £19,086  per year
Job sector
Admin, Secretarial, PA, Customer Services
Add to saved