Customer Service Advisor, South West, Devon, Plymouth – Jobs24.co.uk

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Customer Service Advisor

Plymouth, Devon

Published
04-12-2017
Job ad details
Published
04-12-2017
Expires
23-02-2018
Job ID
LJA-52390618
Jobtype
Temporary
Salary level
£7.50 - £8.50  per hour
Job sector
Accounting and Finance

We are looking for Inbound Customer Service Agents to work on behalf of one of the UK's largest banking groups. Based in Plymouth, you will answer general bank enquires from existing customers, and receive fully paid training to help get you started. There are no sales involved in this role! If you are experienced in Customer Service we would love to hear from you. Apply today with your CV and we will contact you as soon as possible. You must be flexible in the hours to work. What you will be doing: Taking inbound calls from existing banking customers with general banking enquires transaction details, payments needing to be processed, Direct Debit Indemnities, questions re Savings or ISA accounts etc. Experience required: * Experience within banking is desirable but not essential * Customer service experience, face to face or in a contact centre environment. * A high level of computer skills What you need to have: * Proof of ID; Passport OR full Birth Certificate; Resident permit where required * Proof of address; Recent utility bill or Bank statement, driving licence etc. * Proof of NI number; NI card, previous pay slip or HMRC document You must be able to pass: * DBS; Criminal Record Check - No unspent criminal convictions can be accepted * A credit check - don't worry about missed payments but CCJs, IVAs and Bankruptcy would be an issue. * 5 years’ worth of career history with clear references. Please apply today with an up-to-date CV (covering all gaps for 5 years) and we will be in touch ASAP

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Job ad details
Published
04-12-2017
Expires
23-02-2018
Job ID
LJA-52390618
Jobtype
Temporary
Salary level
£7.50 - £8.50  per hour
Job sector
Accounting and Finance
Add to saved