Account Manager, East, Suffolk, Bury St Edmunds – Jobs24.co.uk

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Account Manager

Spider & Zedbox

Bury St Edmunds, Suffolk

Published
05-04-2018
Job ad details
Published
05-04-2018
Expires
03-05-2018
Job ID
329788170
Jobtype
Full-time
Salary level
£18,000 - £21,000  per year
Job sector
Accounting and Finance, Sales, Customer Services

Account Manager - Zedbox have a fantastic opportunity for an Account Manager to join their expanding and successful team at their new HQ based on the outskirts of Bury St Edmunds.

In the past 18 months the Zedbox name has made a phenomenal impact within the market and success and growth is celebrated regularly. If you want to be part of this unique, innovative brand, this could be the opportunity for you.

As an Account Manager for Zedbox you will be highly sales and customer driven. You will be a first point of contact for enquiries and encourage the momentum of the "purchasing journey". You will offer advice and guidance to prospective clients, arrange site surveys, arrange the transport and logistics of the Consultant Surveyor, prepare quotations, administer and follow up leads and close sales by phone and email.
Delivering exceptional customer service internally and externally is a must. You will provide high quality, effective administration to the sales function, maximizing opportunities to convert enquiries into sales.

So what else is involved?

Engage with inbound enquiries to ensure a successful order
Maintain and develop strong professional relationship with customers
Prepare quotes in conjunction with the Consultant Surveyors within 1-3 days of the survey forwarding to customers and following up in a timely manner
Deliver high quality, effective administration to the sales function
Handle new enquiries via telephone, email and face to face through showroom visits
Diary management
Compile and dispatch catalogues
Actively maintain and manage the customer database
Deliver first class support to the Head of Sales, Surveyors and the entire team
Manage all queries and concerns, professionally, commercially and effectively ensuring customer satisfaction
Effectively communicate with the Operations Team with regard to customer related issues/information/clarification and /or other departments as required
Provide support to colleagues and other teams in the organisation where required
Contribute to product development and promotional activity
Develop and maintain market and competitor analysis

As our Account Manager you will of course be awesome and possess the following skills and attributes:

Experience within a sales focused and account management background is essential
Fantastic customer service and communication skills
Target and sales driven
Experience of using and regularly using a CRM system and databases
Knowledge of ACT! & QuickBooks is advantageous
Computer literate with a sound knowledge of Microsoft Office, primarily Word, Excel and Outlook
Good geographical knowledge - we have customers across the UK!
Reliable and punctual
Meticulous attention to detail, high quality completer/finisher
Self-starter, enthusiastic, energetic, flexible and confident
Resourceful, logical and organised
Approachable and able to effectively build rapport with a diverse range of people
Ability to problem solve
Commitment to producing high quality work
Ability to effectively adapt to change

On offer is a salary of £18,000-£21,000 per annum dependent on experience plus OTE of up to £29000. You will also be part of a fantastic team, in a great location within easy access of the A14.

If this is you and you feel you could embrace the Zedbox values, belief and culture please apply by forwarding your CV ASAP.

This vacancy is being advertised and handled by Spider. The regions Fixed Fee Web Recruiter and Online Job Advertiser. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.

Additional keywords: Sales, Account Manager, Customer Service, CRM,
By applying for this role, you give permission for Spider to submit your personal information contained within your CV or any other relevant information you provide in order for the prospective employer outlined within this advertisement to review your application for the specific role applied


Benefits: With OTE up to £29000

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Job ad details
Published
05-04-2018
Expires
03-05-2018
Job ID
329788170
Jobtype
Full-time
Salary level
£18,000 - £21,000  per year
Job sector
Accounting and Finance, Sales, Customer Services
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