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Housing Apprentice

Norwich, Norfolk

Published
09-02-2018
Job ad details
Published
09-02-2018
Expires
22-02-2018
Job ID
329758721
Jobtype
Full-time
Public Sector
Apprentice
Contract/Project/Casual
Fixed Term
Salary level
£13,150 - £13,150  per year
Job sector
Accounting and Finance, Admin, Secretarial, PA, Public Sector, Environment, Customer Services

Fixed Term Contract for the duration of the Diploma (14 - 18 Months)

This is an exciting opportunity for a customer focussed and proactive individual to develop their Housing knowledge and administration skills in a professional office environment. 

The purpose of this role is to support the Housing Team with providing an excellent service to our customers, whilst undertaking a Business Administration Diploma. The role will involve supporting with the administration in areas such as mutual exchanges, and the allocation and letting of empty homes, as well as supporting with our commitments in respect of anti-social-behaviour, including covering the Housing Enquiry Line, offering support and advice to tenants (at the appropriate level).

The ideal applicant will have strong communication skills, a professional polite manner and the confidence to deal with a wide range of customer situations (in person and over the telephone). They will also understand the importance of confidentiality and be keen to learn (both on the job and at college).

For full details, please see the job description available on our website: https://www.broadlandgroup.org/current-vacancies/ Please note, applicants who do not meet all of the essential criteria will still be considered providing they demonstrate a positive attitude and willingness to work towards equivalent qualifications/skills.

The salary is based on a 37-hour week, working Monday to Thursday 9:00am to 5:30pm and Friday 9:00am to 5:00pm (with a one hour unpaid lunch break).  Full support will be given for study towards the Business Administration Diploma which will include day release as and when required to attend college.

The role attracts 22 days annual leave, with an additional day of leave for volunteering and a day off for your birthday. We also provide a contributory pension scheme, life assurance, a health cash plan and a childcare voucher scheme, plus excellent training and development opportunities.

To apply, please visit our website: https://www.broadlandgroup.org/current-vacancies/ or contact our recruitment line on 01603 750189 and leave a message or email recruitment@broadlandgroup.org and we will get back to you.

Closing date: 9.00am, Thursday 22 February 2018.

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Job ad details
Published
09-02-2018
Expires
22-02-2018
Job ID
329758721
Jobtype
Full-time
Public Sector
Apprentice
Contract/Project/Casual
Fixed Term
Salary level
£13,150 - £13,150  per year
Job sector
Accounting and Finance, Admin, Secretarial, PA, Public Sector, Environment, Customer Services
Add to saved