Customer Service Advisor, East, Norfolk, Norwich – Jobs24.co.uk

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Customer Service Advisor

Norwich, Norfolk

Published
09-01-2019
Job ad details
Published
09-01-2019
Expires
01-02-2019
Job ID
329939555
Jobtype
Full-time
Permanent
Salary level
£20,000 - £20,000  per year
Job sector
Accounting and Finance, Customer Services

Customer Service Advisor Archant Finance, Norwich
Brand: Archant
Location: Norwich (Head Office)
Closing date: Feb. 1, 2019

Based at our head office in Norwich city centre, Archant Finance is a talented and progressive team which supports the whole of the Archant group across the UK. The team covers a variety of roles including payroll, customer service, compliance and management accounts, plus business partners who liaise with internal sales and editorial departments throughout the group as well as external customers.

Your background and experience will be in customer service with a good understanding of credit control procedures. You must have a high level of productivity and great attention to detail. You will be PC literate, proficient in the use of advanced Excel and databases and have the ability to learn new packages quickly and efficiently.

The successful applicant will be adept at working to strict deadlines and targets and be able to demonstrate excellent customer service skills. Experience of prioritising and managing your own workflow accurately and in a timely manner is essential.

You will be confident and self-motivated with a desire to exceed our customers expectations, consistently prioritising quality over quantity.

We offer a competitive salary up to £20,000 per annum depending on experience, plus the opportunity to earn a monthly bonus. Additional benefits include 5 weeks annual leave, a contributory pension scheme, Archant Gold (charity matched funding), tax-free Cycle to Work Scheme, holiday discounts, access to a discount shopping website offering online and in-store discounts, reloadable cards & cash-back, Employee Care Counselling and Advisory Service, Canada Life Bereavement and Probate Service, Westfield Health Scheme, long service award and Give as You Earn tax-free donations to charity.

To apply for this vacancy please click ''apply via website'' and submit your CV together with current salary details or complete an application form and email it to group.applications@archant.co.uk. Please enter Credit Control in the subject header.

The closing date for receiving applications is Friday 1st February 2019.

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Job ad details
Published
09-01-2019
Expires
01-02-2019
Job ID
329939555
Jobtype
Full-time
Permanent
Salary level
£20,000 - £20,000  per year
Job sector
Accounting and Finance, Customer Services
Add to saved