Job purpose: To plan, implement and supervise the provision of quality care, in conjunction with Service Users. To ensure Service Users retain their dignity and individuality. To be involved in the general activities of the Care Centre. To maintain a safe and secure environment for Service Users, Staff Members and Visitors., Care

Ensure the highest possible levels of care are maintained by supporting and assisting
Service Users when required with all aspects of daily living.
Support training and supervision of junior and new Staff Members in all aspects of their work in the Care Centre, under the supervision of senior Staff Members
Assist Clients in all aspects of their care needs, e.g. physical, emotional and spiritual.
Provide supervision and attention when needed, ensuring Service Users retain their comfort and dignity
Pay particular attention to assisting Service Users who have limited mobility, or physical, learning difficulties making the best use of aids provided
Closely monitor Service Users who may be confused and/or who have behavioural problems
Assist in the promotion of continence
Assist in the delivery of care for Service Users who are dying or who have a progressive illness. Assist with last offices
Complete, observe and review care planning needs for Service Users and complete written daily records as instructed and in line with the Company's policies and procedures
Assist in framework of social activities by interacting with Service Users and helping them continue with hobbies and activities in the Care Centre
Answer Nurse Call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly
Report on well-being of Service Users and liaise with GP's and other external professionals
Carry out regular checks on Service Users at intervals determined by senior Staff Members
Make Visitors feel welcome. Provide refreshments. Assistance as and when required
Make and change beds, ensuring that rooms are clean and tidy, and commodes are empty, in line with the Care Centre disposal of waste policy. Ensure the Care Centre resources are used appropriately
Clean and maintain equipment used by Service Users and Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensure the Care Centre is kept clean and tidy, in line with the Company's attention to detail philosophy
If applicable, care for Service Users clothing and rooms as named and ensure that all clothing is recorded and clearly marked
Ensure full privacy and dignity is maintained for the dying and the bereaved in line with the Company's policies and procedures
Assist Service Users who need help during meal times, be aware of swallowing difficulties, dietary requirements etc. Assist with servicing of food/drinks as requested/required. Wash up as requested/required.
Escort Service Users travelling to and from the Care Centre e.g. on social outings, hospital visits etc.
Practice maximum integrity in all dealings with Service Users personal and financial.

Genuine interest in working with the relevant Service Users group
Good communication and organisational skills
Confident team player
Satisfactory Policy Check and check against the PoVA list
Ability to work on own initiative
Willingness to participate in Vocational Training Programme
Previous experience of working with the relevant Service User group
NVQ Level 3 in Care
Previous supervisory experience
Experience/Qualification in the Safe Handling of Medicines

1 Qualia Care jobs in England & Wales