Veterinary Care Assistant

The Veterinary Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a VCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.

Some of the duties will include:

. Nursing care to patients

. Assisting Vets and Nurses in restraining animals for treatment

. Cleaning, walking, and feeding of patients

. Preparation of emergency and operating facilities

. General cleaning and maintenance duties

. Running internal lab samples

. Answering emergency calls

. Covering the receptionist desk, including answering queries, booking appointments and taking payments, Wellbeing support is always available, from monthly line-manager check-ins to our network of 400 Wellbeing Champions, Pastoral Support Vets and personal mentors. We offer leading benefits and policies, such as our Health Shield which provides support for physical and mental health.

Our aim is to free up clinical colleagues to do what they do best, so we offer practices a wide range of operational support. Central expert HR, recruitment, payroll, IT, finance, procurement teams are on hand to support with all aspects relating to the smooth running of each practice.

We prioritise investment in our facilities, delivering significant enhancements across numerous practices through a dedicated multi-million-pound improvement fund.

· An excellent communicator with strong empathy

· Excellent customer service skills and experience in dealing with members of the public

· Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals

· Resilient with the ability to cope with potentially distressing and emotional situations

· A positive attitude and excellent teamwork skills

· Experience in caring for animals in a veterinary environment would be desirable

PetMedics is a large veterinary hospital, staffed by a truly superb clinical team of 37 veterinary surgeons, 41 nurses and a supporting team of PCAs, receptionists, administrative staff and an ambulance team.

Salary will be in line with the National Minimum Wage.

At CVS, we know that care for our patients starts with dedicated people like you. That's why we invest in your growth and your future. When you join us, you'll get:

· RCVS fees paid in full

· Generous CPD allowance, Knowledge Hub access, BSAVA library, and funded advanced training opportunities

· Excellent Nursing Career Pathway

· Up to 33 days holiday (with the option to buy/sell)

· Health cash plan, Employee Assistance Programme, Wellbeing Champions, and enhanced family leave policies

· Staff pet care discounts - 50% off services, MiPet food, and medications