Urgent Treatment Centre Receptionist

Are you the friendly face and organized professional we're looking for? Our Urgent Treatment Centre at Crawley Hospital is seeking a dedicated Receptionist to be the first point of contact for our patients and visitors. This role is perfect for someone with excellent communication skills, a calm demeanour, and a passion for helping others. The successful candidate will be working variable hours between 7:15am - 10:15pm Monday to Sunday (bank holidays inclusive) on reception in our Urgent Treatment centre (UTC) to ensure the efficient and effective operation of all units through the co-ordination and provision of high standards of reception and clerical services. Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role. Skilled Worker visa: going rates for eligible occupation codes - GOV.UK,

• Receives Patients and visitors to the service. Responds to queries and requests for information as directed by office procedures, guidelines and protocols. Refers complex or unusual requests to the Team Administrator or a member of the clinical team.
• Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any problems are resolved.
• Undertakes admin tasks that are assigned.
• Attends team meetings within the service
• Formats letters, reports where necessary
• Carries out photocopying.
• Ensures incoming or outgoing post is processed promptly
  
  We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services. Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.