Training & Operations Administrator

The Training & Operations Administrator supports the operational coordination of training, organisational administration and continuity arrangements across the organisation. The role provides operational support to the Office Manager and Medical Director and coordinates workflow, reporting and training administration activities. Main duties of the job, Training Administration

• Liaise with trainers and training providers.
• Coordinate operational aspects of training delivery.
• Support webinar and training administration.
• Maintain training records and reporting systems.
• Coordinate delegate administration processes.
Operational Coordination
• Support workflow coordination and operational tracking.
• Assist with escalation handling and operational queries.
• Maintain operational records and tracking systems.
• Support continuity of administrative operations.
• Assist the Office Manager with operational priorities.
Reporting & Administration
• Prepare quarterly and operational reports.
• Monitor operational activity and workflow progress.
• Support administrative processes and service coordination.
• Maintain accurate records and filing systems.
Medical Director Support
• Provide administrative support to the Medical Director as required.
• Support scheduling, documentation and operational coordination.
• Assist with operational communications and follow-up actions.
General Responsibilities
• Maintain confidentiality and professionalism.
• Support organisational operations and service continuity.
• Work collaboratively with the Office Manager and wider team.
• Participate in training and development.
• Comply with organisational policies and procedures.
• Undertake other duties consistent with the role.
Authority This role has no line management or organisational decision-making authority. About us What is a Local Medical Committee (LMC)? An LMC is the statutory representative body for NHS general practitioners and GP practices. LMCs are recognised in legislation, funded by a statutory levy paid by GP practices, operating independently of NHS England, Integrated Care Boards (ICB), and employers. Avon LMC represents all GPs and GP practices across BNSSG, including GP Partners, Salaried GPs and levy paying Locum GPs. Purpose of Avon LMC - Protect and promote the interests of general practice - Advocate for GPs locally, regionally, and nationally - Provide expert contractual, professional and workload advice - Support safe, sustainable patient care - Feed local GP intelligence into national policy discussions Key Functions of Avon LMC Representation and advocacy Avon LMC represents general practice in discussions with the BNSSG ICB, NHS England, local authorities and other system partners. Contractual advice and support Providing expert interpretation of GP contracts, including advice on core GP work and contractual boundaries. Workload and interface issues Challenging inappropriate workload transfer from secondary care and other providers and supporting practices to manage interface problems. Policy development Developing local policy positions and contributing to national GP policy via the British Medical Association (BMA) and GPC England. Professional support Supporting GPs through system pressures and signposting to appropriate support when needed., The Training & Operations Administrator supports the operational coordination of training, organisational administration and continuity arrangements across the organisation. The role provides operational support to the Office Manager and Medical Director and coordinates workflow, reporting and training administration activities., Training Administration
• Liaise with trainers and training providers.
• Coordinate operational aspects of training delivery.
• Support webinar and training administration.
• Maintain training records and reporting systems.
• Coordinate delegate administration processes.
Operational Coordination
• Support workflow coordination and operational tracking.
• Assist with escalation handling and operational queries.
• Maintain operational records and tracking systems.
• Support continuity of administrative operations.
• Assist the Office Manager with operational priorities.
Reporting & Administration
• Prepare quarterly and operational reports.
• Monitor operational activity and workflow progress.
• Support administrative processes and service coordination.
• Maintain accurate records and filing systems.
Medical Director Support
• Provide administrative support to the Medical Director as required.
• Support scheduling, documentation and operational coordination.
• Assist with operational communications and follow-up actions.
General Responsibilities
• Maintain confidentiality and professionalism.
• Support organisational operations and service continuity.
• Work collaboratively with the Office Manager and wider team.
• Participate in training and development.
• Comply with organisational policies and procedures.
• Undertake other duties consistent with the role.
Authority This role has no line management or organisational decision-making authority., Training Administration
• Liaise with trainers and training providers.
• Coordinate operational aspects of training delivery.
• Support webinar and training administration.
• Maintain training records and reporting systems.
• Coordinate delegate administration processes.
Operational Coordination
• Support workflow coordination and operational tracking.
• Assist with escalation handling and operational queries.
• Maintain operational records and tracking systems.
• Support continuity of administrative operations.
• Assist the Office Manager with operational priorities.
Reporting & Administration
• Prepare quarterly and operational reports.
• Monitor operational activity and workflow progress.
• Support administrative processes and service coordination.
• Maintain accurate records and filing systems.
Medical Director Support
• Provide administrative support to the Medical Director as required.
• Support scheduling, documentation and operational coordination.
• Assist with operational communications and follow-up actions.
General Responsibilities
• Maintain confidentiality and professionalism.
• Support organisational operations and service continuity.
• Work collaboratively with the Office Manager and wider team.
• Participate in training and development.
• Comply with organisational policies and procedures.
• Undertake other duties consistent with the role.
  
  This role has no line management or organisational decision-making authority., Experience in administration, operations or training coordination.
• Experience using Microsoft Office systems and databases.
• Experience coordinating multiple tasks and priorities.
• Experience providing customer or stakeholder support.
• Essential Knowledge & Skills
• Strong organisational and administrative skills.
• Excellent communication skills.
• Ability to coordinate workflows and operational activity.
• Ability to work independently and within a team.
• Strong attention to detail.
• Good problem-solving skills.
• Ability to prioritise workload effectively.
Desirable
• Experience within healthcare, education or membership organisations.
• Experience supporting webinars or online training.
• Experience preparing operational reports.
• Knowledge of delegate management systems., Professional and approachable.
• Reliable and adaptable.
• Calm under pressure.
• Positive and collaborative attitude.
• Flexible and proactive approach.
Person Specification Experience Essential
• Essential Qualifications & Experience
• Experience in administration, operations or training coordination.
• Experience using Microsoft Office systems and databases.
• Experience coordinating multiple tasks and priorities.
• Experience providing customer or stakeholder support.
• Essential Knowledge & Skills
• Strong organisational and administrative skills.
• Excellent communication skills.
• Ability to coordinate workflows and operational activity.
• Ability to work independently and within a team.
• Strong attention to detail.
• Good problem-solving skills.
• Ability to prioritise workload effectively.
Desirable
• Experience within healthcare, education or membership organisations.
• Experience supporting webinars or online training.
• Experience preparing operational reports.
• Knowledge of delegate management systems., Professional and approachable.
• Reliable and adaptable.
• Calm under pressure.
• Positive and collaborative attitude.
• Flexible and proactive approach.