Tesco Travel Money Advisor

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you're looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves
Welcoming customers, building relationships and delivering fantastic customer service.
Understanding what matters most to each customer and helping them with their travel money needs
Putting your training into action and offering expert advice on our products and services.
Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
Working together as a team driving performance, delivering excellence and celebrating success together.
Following company processes and paying attention to the detail to ensure everything stays on track.

A great communicator who has a passion for great customer service.
Someone who actively listens to understand our customer needs and create a fantastic customer experience.
A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
A real team player who's ready to learn, grow and develop as part of our amazing team.

1.Application review - Our team will take a look and get in touch if your experience matches what we're looking for
2.Online interview - You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise
3.Bureau visit - Meet the Bureau Manager, see the bureau in action, and ask any questions you have
4.Offer - If it's a good fit, we'll offer you the role and support you through onboarding
About Travelex
We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money-quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.

Optional benefits available - including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
Wellbeing support: Programmes to help with physical, mental, and financial wellness.
Flexible shifts: Patterns to suit different lifestyles, with overtime available
25 days holiday + bank holidays (pro-rata)
Monthly bonus: Earn extra when you hit your targets
Pension plan: With Scottish Widows
Career development: Access to training, learning pathways, and internal opportunities to grow
What happens next
Once you apply, here's what to expect