Team Member FoH


Team Member FoH


YO! RESTAURANT, Twickenham, Greater London

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 15 May | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 5dfde6bb4d4540eba6bb689149877fa9

Full Job Description

  • Maintaining a safe environment for all our customers including, Health & Safety, Hygiene controls and allergens intolerances

  • You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.

  • You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.

  • You will be on the lookout to upsell to increase sales and drive repeat business,

  • You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile

  • You will keep yourself well informed of what's going on and what's new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.

  • You will work as a team aiming to deliver an exceptional guest experience across each & every shift.

  • You will be aware of how you can contribute to the success of your restaurant and its profitability.

  • You will be committed to the safety of our Team & Guests within the restaurant.

  • You will complete all cleaning tasks in a timely manner as prescribed in Trail app.

    We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:

  • You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
    You will be ambitious and hungry to learn.
    You will always strive to do your best.
    You will be enthusiastic and have a positive disposition.
    You will embrace challenges head on, with a willing can-do attitude.
    You will want to be part of our success story.
  • You will be the face and point of contact for all our customers to see, ensuring their experience is a great one

  • A bubbly disposition with a willingness to go the extra mile for our customers.

  • Previous background in a similar restaurant environment

  • Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.

  • Ensuring you are upto date with product knowledge of all our dishes.

    We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.