Team Manager (Nights)

It's fast paced and at times you'll oversee the entire day-to-day operation of the shop.

- Using your commercial skills to maximise sales and profit while minimising wastage.

- Ensuring consistently high levels of availability and merchandising as well as delivering

an efficient, legal, and secure store operation.

- Improving and maintaining customer satisfaction.

- Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences.

- Create a supportive culture of care, belonging, pace and productivity.

- Engage and lead partners in delivering and embedding change consistently and effectively within your shop., Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.

Faith & Belief

FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.

Gender Equality

Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.

Linkages

Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.

Pride

Our first network that we developed. Designed to support the LGBTQ+ community and their allies.

Working Parents

Our Working Parents' Network supports and inspires working parents throughout their parenting journey.

Care Experience

Providing a safe and supportive community for Partners with experience in the care system.

Carers Network

The network aims to raise awareness and support Partners who are carers, and their allies.

Ability

Championing workplace disability inclusion by creating a supportive environment and offering peer communities for those with diverse needs.

Unity

Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.

Faith & Belief

FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.

Gender Equality

Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.

Linkages

Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.

Pride

Our first network that we developed. Designed to support the LGBTQ+ community and their allies.

Working Parents

Our Working Parents' Network supports and inspires working parents throughout their parenting journey.

Experience of leading a team with a proven track record in a fast-paced, customer-focused environment.
- Ability to build high-performing teams, recognise talent, and hold regular, honest performance conversations.
- A passion for retail, understanding competitors and the economic factors impacting the Partnership.
- Ability to assess workload realistically and adapt plans to ensure deadlines are hit and stakeholder relationships are maintained.
- Ability to communicate with clarity and influence stakeholders at all levels.

Desirable skills/experience you may have

-Experience with Disciplinary & Grievance processes.
- Hiring Manager/ Recruitment experience.
- Food Hygiene Level 3.
- Personal licence holder.
- Experience in regulatory compliance management.

As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate Partners serving food lovers. Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime, whilst helping to maximise sales and profit., We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it., This is where you'll be based, whether that's in a shop, distribution centre or one of our head offices.

Solihull (Waitrose)
Homer Rd
West Midlands, B91 3QG
See Commute, The Partnership has supported over 5,000 Partners enrol onto an apprenticeship since the levy was introduced in 2017.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to the nature of this role, applicants must be 18 years or over to apply.

In addition to your contractual pay, any hours worked between 22:00 - 06:00 will attract Night Shift Premium at a rate of £4.50 per hour. This will also apply to existing partners who have enrolled onto Enhanced Hours Premium arrangements., Leisure Learning

Enjoy learning a new skill or hobby even more by claiming up to £200 towards certain tutored courses.

(Applies to courses which you pay for in advance yourself).

PARTNER DISCOUNT

25% off at John Lewis and 20% at Waitrose. We knew you'd like this one!

(some exclusions apply). (Partner discount is only available following successful completion of your 90-day Earning Membership period once you have started).

Clubs & Societies

From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.

HOLIDAY & LEAVE

Enjoy a generous holiday provision. Plenty of time for some rest and relaxation.

(The amount of holiday you'll get depends on your role and working hours. It increases over time).

PENSION & LIFE ASSURANCE

Secure your future with our comprehensive pension scheme and life assurance.