Team Administrator

Ampthill CMHT are looking for an enthusiastic and team player candidate for a band 4 administrative role to provide high-quality administrative and secretarial support to the Operational Lead and the multi-disciplinary clinical team. The role requires excellent written and verbal communication skills, the ability to work both independently and as part of a team, and strong organisational skills to ensure the smooth and efficient running of the service.

The successful candidate will work closely with the Business Support Lead and Team Manager, will contribute to delivering an effective, responsive, and confidential administrative service. They will develop and maintain administrative systems, manage sensitive information appropriately, liaise with a wide range of professionals, and support key operational functions across the team.

Main duties of the job

-Receive and appropriately manage all incoming calls and visitors, ensuring a courteous, helpful, and professional response at all times.-Provide a comprehensive administrative / Secretarial support to the Operational Lead and team/service. Including processing all reports, correspondence and documentation, and related filing, faxing, and photocopying.

-Ensure that all incoming post is date-stamped and distributed to the appropriate persons, and that out-going mail is sorted according to internal, external departments and relevant agencies

-Check Rio system for weekly admissions/referrals and discharges and sending out reminders for overdue discharge summaries.

-Coordinate the collection of and update of patient information on files and on team/service database systems ensuring data quality is monitored and any concerns raised.

-Develop and maintain information-gathering systems for the team and as required, prepare reports and audits from the data gathered

-Communicating with patients / Staff legal professionals, other clinicians and members of the multidisciplinary team as appropriate

-Arrange appointments, clinics and bookings for the Operational Lead service/team.

Have excellent verbal, written and communication skills

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.