Student Services & General Administration Officer

We are seeking to appoint a highly organised and student-focused Student Services & General Administration Officer to join our busy Student Services on a maternity cover basis. This role is primarily based within the Student Services office and will act as the first point of contact for students throughout the school day, providing support and assistance in a calm, professional and caring manner.

The successful candidate will play a key role in supporting students with day-to-day queries, coordinating student services processes, ensuring that safeguarding, first aid and student welfare procedures are followed effectively and completion of varied administration tasks, as directed.

The role requires excellent communication and organisational skills, the ability to work positively and professionally with young people and the confidence to work independently with a varied and fast-paced workload

What the school offers its staff

It is my pleasure to welcome you to Alsop High School. I am delighted that you are considering joining our community. As the Executive Principal of this warm and wonderful school, which is part of Omega Multi Academy Trust, I feel both proud and privileged to lead our mission of 'Achieving Excellence Together.' At Alsop High School, excellence means seeking 1% improvements every day in all that we do, for both staff and students. We are looking for talented, committed and passionate colleagues to join us on this journey to excellence. New colleagues often highlight the support from others and the team ethos is a real strength of our school. Built upon our three core values of Ambition, Respect, and Community and aligned with the Omega Multi-Academy Trust mission, we strive to provide the best possible school experience for every child and to be the best employer we can be. We consider the workload and wellbeing of our staff to be our greatest resource, which means that the we place a
high value on managing the amount of work given to staff and ensuring that their overall wellbeing is considered. I will always expect our staff to treat the children in our care as they would their own. One of my favourite quotes is, "children's learning is not a rehearsal; they never get a second chance." We want ambitious staff who are passionate about maintaining the highest standards every day to ensure that every moment of students learning is as effective and enriching as possible. We aim to cultivate a warm, family-like work environment and seek to recruit and retain dynamic and inspirational staff who share our vision and commitment. As part of the Omega Multi-Academy Trust, colleagues benefit from strong collaboration, network opportunities and a broad and varied professional development programme at every level. We plan to "train staff so well that they can leave but treat them so well they don't want to." We can offer flexible working
arrangements and a wide range of CPD opportunities for staff. While we love working in education, we recognise its challenges, which is why your wellbeing is always a priority for us, from emotional support to regular workload management. As part of a trust, we offer all staff exclusive access to our wellbeing and benefits app "Omega MAT Plus+." This app provides a gateway to a wide range of exciting benefits, including an Employee Assistance Programme with 24/7 health and wellbeing support, access to GP video appointments and discounts and savings at many high street stores and big brands. We believe that a diverse and inclusive workforce is essential, drawing from a range of talents, backgrounds and experiences and striving to represent the community we serve. Ultimately, it is the children and young people who will benefit the most, so this is the perfect opportunity to work in an innovative and creative school. We strongly encourage all
potential applicants to visit us or get in touch for an informal conversation prior to the interview. We are happy to welcome visitors for an informal tour at any time. I look forward to meeting you.

Yours faithfully,

Mr J Kerfoot Executive Principal

Further details about the role

Main Responsibilities

To act as the first point of contact for students within the Student Services office, responding to student queries and concerns in a professional and supportive manner.

To complete the recording and monitoring of administering medicines for students in accordance with school policies and procedures.

To oversee student first aid administration and ensure all incidents, treatments and records are accurately recorded and followed up appropriately.

To assist with the day-to-day management of the school shop, including cash handling, stock control and ordering of supplies.

To manage the school's lost property service, including organising, logging, distributing and disposing of items appropriately.

To support the administration and data input of student admission forms and associated pupil records.

To provide administrative support to the Attendance Manager & team.

To maintain positive relationships with students, parents, carers, visitors and staff, ensuring a welcoming and supportive environment.

To work as part of an office team and support office colleagues whilst contributing to the vision and ethos of the school and set high personal standards in all areas of work.

To support general office requirements including filing, laminating, completion of forms, sorting out ingoing and outgoing mail etc.

To support the reprographics department, including photocopying and stationary orders.

To undertake typing/word processing tasks accurately and in a quick and efficient manner as required, e.g. to support the Attendance and Student Services Manager, Office Manager and SLT by producing the range of required Attendance letters and Registration Certificates if and when necessary.

To maintain and update manual and computerised records/management information systems as required including production of lists/information e.g. BromCom data.

To carry out other general administration duties as instructed i.e. taking minutes of meetings and to provide support to the organisation of Open Evenings, as necessary.

To support all arrangements for Curriculum Evenings.

To support and ensure the smooth running of the school's reception, postal, telephones, stationery and hospitality facilities.

To enter pupil information into the Bromcom database such as medical, consents, dietary, photograph permission information.

Filing and archiving of records.

Dealing with, forwarding and responding to emails received by or being sent by school.

Comply with and assist with policies and procedures relating to child protection, health & safety, security, confidentiality and data protection, reporting all concerns to an appropriate person.

To assist with the management of the school's policies, working with the SLT to ensure that they are compliant; reviewed, updated and approved by Governors before publication on our website.