Student Engagement & Alumni Officer

Nelson College London

Student Engagement & Alumni Officer

£22500

Nelson College London, Redbridge, Redbridge

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 15 May | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 6bc75cc11803423a890013d17347a77b

Full Job Description

The Employability & Progression Officer at Nelson London College London is responsible for fostering a vibrant student community and alumni association, enhancing student engagement, and ensuring positive outcomes for graduates. This role involves planning and coordinating a variety of events and activities to enrich the student experience and facilitate ongoing connections with the college., · Support the implementation of the Student Engagement Framework to create a thriving student community and foster active participation in college life.

· Support the organization of a calendar of events, including trips, social gatherings, and cultural celebrations, to enhance student engagement and alumni involvement.

· Support the management of the NCL Student Association, ensuring it serves as a forum for student feedback and involvement in college decision-making processes.

· Support the revitalization of the college's social media presence, engaging students with vibrant content and interactive campaigns, and identifying social media ambassadors.

· Support the processes ensuring the completion of the HESA Graduate Outcomes Survey and ensure targets for survey responses and positive outcomes are met.

· Control budget expenditure in line with the annual Operational Plan, seeking approval for any non-budgeted expenditure.

· Support the preparation and presentation of reports detailing activities delivered, event reviews, and performance against targets.

· Liaise with middle and junior management across the college to coordinate events and gain support for engagement activities.

· Maintain up-to-date knowledge of relevant legislation, directives, and best practices related to student engagement.

· Attend meetings and organize meetings as required by management.

  • Any other duties as may reasonably be required by the organisation.


  • Departmental Key Performance Indicators (KPIs)

    The specific and measurable Key Performance Indicator (KPI) for the student engagement department are:

    1. NSS Overall Satisfaction Rate: Achieve an increase in the overall satisfaction rate above 95% in the NSS survey.

    2. Engagement Activities Participation: 10% growth in participation rates by students in various engagement activities organised by the College and Student Engagement department, such as workshops, seminars, and extracurricular events.

    3. Social Media Reach: Expand the department's presence and reach on social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn) and growth in the number of followers, likes, shares, and comments across social media channels.

    4. Survey Response Rate: Ensure response rates for student surveys, including the Graduate Outcomes Survey and NSS surveys, exceed sector benchmarks or achieve a response rate that surpasses previous year's response rate by 10% (whichever is lower)

    This role requires a dynamic individual with a passion for student engagement and a commitment to enhancing the student experience. The ideal candidate will possess a blend of academic qualifications, professional experience, and interpersonal skills necessary to excel in promoting a thriving College community., Essential:

    · Outgoing and gregarious nature conducive to organizing engaging events.

    · Demonstrated success in delivering effective social media campaigns.

    · Degree or higher degree qualification in a relevant field.

    · Sound knowledge, understanding, and experience of student engagement.

    · Effective networking and negotiating skills.

    · Ability to work remotely while maintaining service levels.

    · High motivation to succeed and lead achievement of goals.

    · Willingness to work variable hours when necessary.

    · Ability to set and achieve performance targets and manage underperformance.

    Desirable:

    · Experience leading change and development initiatives.

    · Teaching or assessor qualification or experience.

    · Understanding of qualifications frameworks and curriculum delivery methods.

    · Strategic thinking and effective communication skills.

    · Commitment to equality of opportunity.

    · Good IT skills and ability to adapt quickly to new technology.

    · This role requires a dynamic individual with a passion for student engagement and a commitment to enhancing the student experience. The ideal candidate will possess a blend of academic qualifications, professional experience, and interpersonal skills necessary to excel in promoting a thriving college community.