Sports Assistant - Epsom, Surrey

The Royal Automobile Club are currently seeking a Sports Assistant to join the team looking after the Sports and Wellbeing facility in our Woodcote Park clubhouse. Offering a variety of sports including swimming, tennis, squash, gym and studio classes. This is a role that requires delivering exceptional customer service to our members at all times. The role is 40 hours per week over 5 days - Monday to Sunday. Responsibilities:

• Supervise and ensure high standards of service by the poolside and public areas
• Maintaining a safe pool environment through excellent lifeguard practices.
• Assist with the operational roles around the facilities
• Engage in polite professional conversations with members and guests, using the members name and title as appropriate at every opportunity
• Ensuring all public areas are maintained and cleaned at all times
• Providing a friendly professional service to all members and guests to create a warm and welcoming atmosphere
• Keep up to date with all sports and wellness services, current promotions and new products to recommend to our members and guests
• Ensure compliance with the rules of the Clubhouses Health and Safety Policy
• Provide assistance at the sports reception and other staff needs.
  
  Valid full UK drivers licence
• Applicants must be a competent swimmer and willing to train towards achieving the NPLQ Lifeguard Qualification.
• Proven and demonstrable excellent customer service experience
• Be approachable and confident
• Take great pride in your work and team
• Have good communication skills
  
  The Royal Automobile Club is an exclusive world-class private members club, with two stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
  
  Free meals on duty
• Paid birthday day off
• Generous pension
• Free onsite parking at Woodcote Park clubhouse
• Free shuttle bus from Epsom station
• Perkbox discount scheme
• European RAC cover
• Interest-free season ticket loan
• Employer-paid health cash plan
• 24/7 Employee Assistance Programme
• Staff parties, Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
Excellence - Excellence is not an achievement; it is something we strive for every day. Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism. Respect - Showing consideration and understanding to our members and colleagues. Trust - Acting with fairness, honesty and integrity. Sustainability - Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.