Spa Manager

From our sleek spa and FIT gym to the sauna and steam room, AWAY Spa is where wellness meets bold design and high-energy hospitality. We're looking for a Spa Leader who's passionate about creating unforgettable guest experiences, leading a dynamic team, and bringing the W attitude to life through every touchpoint. YOUR ROLE IN THE SPOTLIGHT

• Lead the spa team with confidence, charisma, and a touch of sparkle.
• Own the guest journey - from warm welcomes to wow moments.
• Keep operations smooth, standards sky-high, and energy electric.
• Collaborate across departments to elevate the spa's presence and performance.
• Champion innovation, wellness trends, and bold new ideas.
• Inspire your team to shine, grow, and deliver standout service.
• Ensure all talent have correct supplies, equipment inventories within budgets
• Fully responsible for budgets, operational statements and payroll
• Lead quality service LAQ standards and handle all guest problems and complaints
• Conduct all Human Resources Activities within people management - training, praise and feedback, payoll, concerns
  
  W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
  
  A sharp eye for detail and a flair for creating magic.
• Experience managing spa operations and leading dynamic teams.
• A love for bold design, modern/holistic treatments, and guest satisfaction.
• An audacious personality that challenges the status quo and sets trends. YOUR EFFORTS, OUR APPRECIATION
• Meals - Tasty and Varied Complimentary Meals in our Green Room canteen.
• Service Charge - Paid each month!
• Bonus Scheme - 5-10% Bonus Plan
• Learning and Growing - Access to the best digital and classroom based training resources and cross exposure opportunities
• Apprenticeships - Opportunities to undertake an apprenticeship to support your development in your role.
• Holiday - 31 days of holiday including public holidays (enhanced holiday benefit based on length of service)
• Uniform - Complimentary dry cleaning.
• Company Pension Scheme - Save for your future.
• Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Celebrate - Awards and Recognition Celebrations
• BenefitHub - Access to further discounts for shopping, cinema tickets, technology and more!
• Events - Monthly Calendar of Associate Focused & Fun Events
• Long Service Recognition - Dedicated appreciation events for when you reach career milestones within the company.
• Global Marriott Hotel Discounts - Accessible to you and your loved ones, travel the world with Marriott International.
• Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
• Spa Discounts - 30% discount in our Away Spa