Shop Manager

Are you passionate about sustainable fashion? We're looking for a creative, motivated, and customer-focused individual to help lead our charity shop in the Galleria, Hatfield.Each of our shops has its own unique personality, and you'll play a key role in maintaining our strong reputation within the local community. Your work will help prevent reusable items from going to landfill, while also ensuring we can continue providing expert care to the people who need it most.Our retail teams work on a rota to meet the needs of the shop, so this role requires flexibility and regular weekend work (5 days out of 7).As Shop Manager, you will be central to the success of our retail operations. You'll oversee daily shop activities, drive sales, support and develop staff and volunteers, and deliver excellent customer service.What will I be doing?Maximisingstore income and profits by delivering exceptional retail standardsMaintaining and promoting the highest standard of customer careCreating
eye-catching displays and maintaining cleanliness throughout the shopEngage and train volunteers to assist in the running of the shopMeeting gift aid conversion rates from people donating goodsSupport events held both in the shopand the local communityWhat skills are you looking for?Experience of working in a customer focused environmentInterest in or experience with sustainable fashionExcellent communication skills, both verbal and writtenShows understanding, respect and consideration for others at all timesStrong organisational skills with a proactive approach to workAbility to lead by example and maintain a positive attitudeCollaborative team playerProficiency in email, MS Office, and internet useWhat are the benefits?Each and every one of our employees contributes to our progress and is supporting our work at Isabel Hospice. In return, we have a generous benefits package which includes:Employee Assistance ProgrammeCycle to work schemeHealth Service DiscountsRefer a friend bonusIf

you believe you have the skills, experience, and passion to excel in this role, please apply below.Isabel Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest in joining our team.We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.Successful applicants will be required to undertake an enhanced DBS check.For details of our inclusion statement, please see our website
#J-18808-Ljbffr